Transit Outreach Specialist: Housing Access & Impact

Socket.dev; New York (NY); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

3+ weeks vacation

12 holidays

Tuition assistance

403(b) with employer match

Job summary

BRC seeks an Outreach Specialist to perform field-based outreach with individuals experiencing homelessness in New York City’s transit system. You will engage clients, assess needs, and coordinate referrals to housing, medical, and support services.

The role emphasizes relationship-building in challenging environments, documentation, and cross-team collaboration, with opportunities for growth and professional development within a mission-driven organization.

Qualifications

• Bachelor's degree or equivalent experience.
• Strong communication, documentation, and interpersonal skills.
• Ability to build trust and work effectively in the field.
• Valid driver's license and willingness to travel across boroughs.
• Basic computer skills.

Responsibilities

• Conduct compassionate, street-based outreach in transit locations.
• Connect clients to housing, medical, mental health, and substance use services.
• Complete brief assessments, provide escorts, and make referrals.
• Document outreach activity and client interactions.
• Work primarily at high-need areas, including end-of-line stations.
• Collaborate with partner agencies and outreach teams.

Skills

Outreach

Documentation

Communication

Field work

Interpersonal

Education

Bachelor's degree or equivalent experience

Job description

BRC seeks an Outreach Specialist to perform field-based outreach with individuals experiencing homelessness in New York City’s transit system. You will engage clients, assess needs, and coordinate referrals to housing, medical, and support services.

The role emphasizes relationship-building in challenging environments, documentation, and cross-team collaboration, with opportunities for growth and professional development within a mission-driven organization.