Transit Outreach Specialist - Life-Changing Field Support

Socket.dev; New York (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical benefits and paid sick time

3+ weeks vacation, 12 holidays, plus个人

403(b) with employer match

Tuition assistance and career growth

Wellbeing-focused team

Job summary

BRC is seeking an Outreach Specialist for the Transit Homeless Outreach team in New York. This field-based role focuses on direct engagement with individuals experiencing homelessness, helping with housing navigation and access to essential services.

The position is full-time in NYC, with day-to-day field work, ongoing training, and opportunities for growth within a mission-driven organization dedicated to housing stability.

Qualifications

• Bachelor's degree or equivalent experience required or preferred.
• Strong communication, documentation, and interpersonal skills are essential.
• Valid driver's license and willingness to travel across boroughs.

Responsibilities

• Conduct compassionate, street-based outreach in transit locations.
• Connect clients to housing, medical, mental health, and substance use services.
• Complete brief assessments, provide escorts, and make referrals.
• Document outreach activity and client interactions.

Skills

Communication

Documentation

Interpersonal skills

Education

Bachelor's degree or equivalent experience

Tools

Basic computer skills

Job description

BRC is seeking an Outreach Specialist for the Transit Homeless Outreach team in New York. This field-based role focuses on direct engagement with individuals experiencing homelessness, helping with housing navigation and access to essential services.

The position is full-time in NYC, with day-to-day field work, ongoing training, and opportunities for growth within a mission-driven organization dedicated to housing stability.