Transit Outreach Specialist - Change Lives on the Streets

Bowery Residents' Committee; New York (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical benefits and paid sick time

3+ weeks vacation, holidays, personal

403(b) with employer match

Tuition assistance and career growth

Staff wellbeing

Job summary

Bowery Residents' Committee in New York City is seeking an Outreach Specialist for our Transit Homeless Outreach program. This field-based role engages directly with individuals experiencing chronic homelessness to connect them with housing, medical, mental health, and substance use services.

Ideal for early-career professionals in social work, public health, or human services seeking hands-on experience, harm-reduction training, and clear growth paths within NYC's homeless services system.

Qualifications

• Bachelor's degree or equivalent experience.
• Strong communication, documentation, and interpersonal skills.
• Ability to build trust and work effectively in the field.
• Valid driver's license and willingness to travel across boroughs.
• Basic computer skills.

Responsibilities

• Conduct compassionate, street-based outreach in transit locations.
• Connect clients to housing, medical, mental health, and substance use services.
• Complete brief assessments, provide escorts, and make referrals.
• Document outreach activity and client interactions.
• Work primarily at high-need areas, including end-of-line stations.
• Collaborate with partner agencies and outreach teams.

Skills

Strong communication

Documentation

Interpersonal skills

Basic computer skills

Driver's license

Education

Bachelor's degree or equivalent experience

Job description

Bowery Residents' Committee in New York City is seeking an Outreach Specialist for our Transit Homeless Outreach program. This field-based role engages directly with individuals experiencing chronic homelessness to connect them with housing, medical, mental health, and substance use services.

Ideal for early-career professionals in social work, public health, or human services seeking hands-on experience, harm-reduction training, and clear growth paths within NYC's homeless services system.