Transit Outreach Navigator — Change Lives in NYC

Bowery Residents' Committee; New York (NY); On-site; USD 48,000 - 60,000; Full time

Job summary

Bowery Residents’ Committee is seeking an Outreach Specialist for the Transit Homeless Outreach program in New York. This full-time, field-based role involves meeting individuals in transit locations, connecting them with housing and essential services, and guiding them toward stability.

You’ll gain hands-on experience in outreach, harm reduction practices, and housing navigation within NYC’s homeless services system, with opportunities for growth, training, and career advancement in a

Qualifications

• Bachelor’s degree or equivalent experience.
• Strong communication, documentation, and interpersonal skills.
• Ability to build trust and work effectively in the field.
• Valid driver’s license and willingness to travel across boroughs.
• Basic computer skills.

Responsibilities

• Conduct street-based outreach in transit locations.
• Connect clients to housing, medical, mental health, and substance use services.
• Complete brief assessments, provide escorts, and make referrals.
• Document outreach activity and client interactions.
• Work primarily at high-need areas, including end-of-line stations.
• Collaborate with partner agencies and outreach teams.

Skills

Strong communication

Documentation

Interpersonal skills

Education

Bachelor's degree or equivalent experience

Job description

Bowery Residents’ Committee is seeking an Outreach Specialist for the Transit Homeless Outreach program in New York. This full-time, field-based role involves meeting individuals in transit locations, connecting them with housing and essential services, and guiding them toward stability.

You’ll gain hands-on experience in outreach, harm reduction practices, and housing navigation within NYC’s homeless services system, with opportunities for growth, training, and career advancement in a