Transit Operator I

City of High Point; United States; On-site; USD 27,000 - 34,000; Full time

Job summary

The City of High Point is seeking a Transit Operator I to join its Transit Department. This role drives on assigned routes, ensures passenger safety, collects fares, and maintains bus readiness for daily service.

You will work a dependable schedule that may include Sundays, nights, weekends, and holidays, with a strong emphasis on safety, customer service, and on-time performance. The City offers comprehensive benefits and a pension after tenure.

Qualifications

• Must be at least 21 years old.
• Valid Class B North Carolina Commercial Driver’s License with Passenger Endorsement.
• Six (6) months of verifiable experience operating a similar or larger commercial vehicle.
• Ability to drive a transit bus in urban traffic under time constraints.
• Flexibility to work various schedules including nights, weekends, and holidays.
• Proficiency in speaking, reading, and writing in English.

Responsibilities

• Operate the bus on assigned routes and schedules to provide safe, timely transportation.
• Perform pre-departure inspections and report defects to ensure safe operations.
• Maintain trip records including fare collections, mileage, and vehicle conditions.
• Assist passengers boarding/alighting, including wheelchair users, securing mobility devices as needed.
• Collect fares, issue tickets, and manage transfers for smooth journeys.
• Announce bus stops and provide basic schedule information to passengers.

Skills

English proficiency

Safety mindset

Time management

Tools

CDL Class B with P Endorsement

Job description

Compensation Range $19.43 - $24.89

Who We Are

At the City of High Point, we celebrate the creator in everyone. Building on our rich cultural history steeped in industrialism and innovation, our employees seek not only to transform themselves, but the world around us. We are collaborators, we are makers, we are visionaries. We invite you to explore the many opportunities to serve our community, by sharing your talents, skills, and expertise. You'll join a diverse team of over 1300 individuals dedicated not just to making a career, but a difference; because what we create in High Point, changes the world!

Our Core Values

• Stewardship: We manage the city’s resources responsibly and make decisions that sustain High Point’s future. In other words, we take care of what we have today to build what we’ll need tomorrow
• Welcoming: We create a friendly, open environment where residents, partners, and visitors feel valued and embraced. We want everyone who connects with High Point to feel welcomed, like they belong here
• Integrity: We act with honesty, transparency, and ethical responsibility in everything we do. That means doing what’s right – even when no one’s watching. This is how we earn our community’s trust
• Productivity: We stay focused on results, fostering creativity, innovation, and outside-the-box thinking. We don’t just get things done – we find smarter, better ways to do them

What We Offer

We also offer generous benefit package for full-time employees which include but are not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 401K and 457B Retirement Plans
• PTO earned within first year
• 13 Paid Holidays per year
• Tuition Reimbursement Plan
• Competitive medical, dental, and vision plans effective day one

The City of High Point offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. Employees in designated part-time positions may participate in some of the benefit programs offered to regular full-time employees.

Access the following link to view City of High Point Benefits and links to Benefit sites: Benefits Overview The Benefits Handbook provides a summary of benefits for City of High Point Employees

What You’ll Do

Ready for a career that combines stability, great work-life balance, and a sense of purpose? Join the City of High Point’s Transit Department as a Transit Operator I today. If you have a passion for driving, love connecting with people, and want to make a meaningful impact in your community – all with a dependable schedule including Sundays off – this may be the perfect fit for you! Be part of a dynamic team that provides reliable transportation to High Point residents while delivering a positive experience for every passenger.

Essential Tasks & Responsibilities

• Operating the bus on assigned routes and schedules, ensuring safe and timely transportation for passengers
• Performing pre-departure inspections of the bus and related equipment, reporting any defects to ensure smooth and safe operations
• Maintaining trip records including fare collections, mileage, and vehicle conditions, keeping accurate logs for each route
• Assisting passengers in boarding and alighting, including those using wheelchairs or other mobility devices, and ensuring their safety by securing wheelchairs with tie‑down straps
• Collecting fares and issuing tickets, including handling transfer slips to ensure passengers’ journeys are smooth and seamless
• Announcing bus stops clearly, so passengers are aware of their next destination
• Providing basic schedule information to passengers, answering questions about routes and arrival times
• Communicating via two‑way radio to report traffic delays, accidents, downed traffic signs, and faulty signals to office staff and other personnel
• Performing post‑shift inspections of the bus and reporting any defects, ensuring the vehicle is ready for the next operator
• Completing incident and accident reports or documenting any unusual circumstances to ensure accurate records
• Adhering to safety regulations at all times and following prescribed accident procedures when necessary
• Performing additional duties as assigned to support smooth transit operations
• Ensuring all work complies with OSHA and City Safety Standards and Policies, maintaining a safe environment for all passengers and staff

Qualifications

Minimum Required Qualifications

• Must be at least 21 years old
• Valid Class B North Carolina Commercial Driver’s License with Passenger (P) Endorsement
• Six (6) months of verifiable experience operating a similar or larger commercial vehicle
• Ability to drive a transit bus in typical urban traffic, and work well under time constraints and stress
• Flexibility to work various schedules, including fill-ins, split shifts, nights, weekends, and holidays (vacation and holiday leave subject to coverage needs)
• Proficiency in speaking, reading, and writing in English

Preferred Qualifications

• Twelve (12) months of verifiable experience operating a similar or larger commercial vehicle
• Bilingual skills (French or Spanish)

Physical Requirements

Hearing/Speaking: Required to communicate effectively with internal and external customers (co-workers, citizens, and applicants)

Visual Abilities: Far Acuity: Must have clear vision at 20 feet or more to safely drive and navigate traffic (corrected to 20/25). Near Acuity: Must have clear vision at 20 inches or less to operate controls and read instruments (corrected to 20/30). Depth Perception: Ability to judge distances for tasks like seating passengers and vehicle operations. Field of Vision: Must have a broad field of vision for surrounding traffic, signs, and instruments. Accommodation: Ability to quickly shift focus between inside bus conditions and external traffic.

Physical Strength: Light to Medium Work, with the ability to exert up to 30 pounds of force occasionally, 10 pounds frequently, and negligible force constantly for handling materials.

Physical Demands: Reaching: Extending hands or arms. Handling: Seizing, holding, grasping, or working with hands. Fingering: Picking, pinching, or working with fingers. Mental Activity/Requirements: Reasoning: Ability to apply logical thinking, public personnel laws, and exercise good judgment in various situations.

Mathematics Ability: Essential for making change, counting money, and preparing reports. Language Ability: Read: Ability to interpret manuals, street names, schedules, and instructions. Write: Ability to complete required reports. Speak: Clear and effective communication with colleagues, the public, and via PA system/radio.

Environmental Conditions: Physical Surroundings: Work both inside and outside in various weather conditions (rain, sleet, snow, etc.), especially when assisting passengers or at terminals. Hazards: Exposure to traffic jams, accidents, and OSHA standards for bloodborne pathogens. Machinery/Tools/Work Aids/Other Equipment: Operate and interact with city transit buses, fareboxes, two‑way radios, wheelchair securement straps, and other related equipment.

The work location of this job will be 716 W Martin Luther King Jr Dr High Point, North Carolina.

Our Commitments

The City of High Point is dedicated to fostering a work environment that values individuals from all backgrounds and seeks to attract and retain the most qualified partners in service to the citizens of High Point. As an at‑will employer, the City allows employees to terminate their employment, or be terminated at any time, with or without cause, as long as it is not prohibited by law. The City of High Point is committed to classifying and compensating its employees fairly for the work they do, weighing both the internal capabilities and the external market. While the job description is not intended to and does not create a contract of employment, we are excited to use this “living” document as a guide for managing performance and positions to ensure job descriptions are reflective of the current work required by the incumbent or expected by any candidate to whom an offer of employment is extended. The City of High Point is committed to providing a safe, comfortable working environment for all employees. To that end, we are proud to comply with all Occupational Safety and Health Administration (OSHA) requirements, as well as make reasonable accommodations to candidates and employees as we are able in accordance with the Americans with Disabilities Act (ADA).

Candidates selected for employment must undergo (a.) a drug screening, in accordance with the City’s drug and alcohol policy and (b.) a background screening to determine whether there is any current, pending, or previous charge, conviction or other infraction deemed incompatible with service in the capacity for which the candidate is being hired. In lieu of or in addition to background screening, candidates selected for employment in a position that requires working with children in any capacity must be fingerprinted and undergo a criminal history record check conducted by the North Carolina State Bureau of Investigation. Certain positions are considered so critical to the health and safety of others that a candidate cannot be placed in any such position without passing a pre-placement physical exam. The City offers employment to successful candidates conditioned upon the City’s receipt of satisfactory results from all required screenings, checks, and exams, as applicable.

The City of High Point offers employment to successful candidates conditioned upon the City’s receipt of satisfactory results from all required screenings, checks, and exams, as applicable.