Transit Operator (Bus Operator)

GoTriangle; Morrisville (NC); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement benefits

Paid leave and holidays

Training and career advancement

Employee wellness and support programs

Job summary

GoTriangle seeks Transit Operators in Morrisville, NC for a starting class. Responsibilities include safe operation of transit vehicles, exceptional customer service, and adherence to safety standards.

Training is provided to prepare for field service, with opportunities to advance within the organization. Minimum qualifications include a CDL Class B with Passenger Endorsement, a clean driving record, and successful completion of drug screening and background checks.

Qualifications

• Must obtain CDL Class B with Passenger Endorsement and maintain a valid DOT Medical Card.
• Demonstrate a good driving record for the past six years.
• Successfully pass a drug screening and criminal background check.
• Demonstrate the ability to operate vehicles safely in all weather conditions.
• Strong communication, customer service and problem-solving skills.

Responsibilities

• Safely operate transit vehicles in compliance with traffic laws, safety regulations and company procedures.
• Complete required documentation including manifests and pre/post-trip inspections.
• Follow dispatch instructions and manage passenger pickups and drop-offs.
• Provide excellent customer service and assist passengers courteously and professionally.
• Answer questions regarding routes, fares, service areas and eligibility.
• Assist passengers with mobility or accessibility needs when necessary.
• Attend and complete required training programs.
• Maintain knowledge of routes and federal requirements.
• Fuel, clean and maintain vehicles as required.
• Work shifts as needed during adverse weather.

Skills

Communication

Customer service

Safety awareness

Tools

DOT Medical Card

Job description

Transit Operator - Starting Class 11/02/26

At GoTriangle, we connect the Triangle region through safe, reliable, and professional public transportation services. Our system proudly serves Apex, Cary, Chapel Hill, Durham, Garner, Raleigh, RTP, and RDU International Airport through fixed-route, paratransit, and vanpool operations.

We are currently seeking motivated and customer-focused individuals to join our team as Transit Operators for our upcoming class starting on October 5th, 2026

Paid Training Program (6-8 Weeks)

Selected Candidates Will Participate In a Paid 6-8 Week Training Program Designed To Prepare Operators For Successful Service In The Field. Training Includes

• CDL Class B with Passenger Endorsement preparation
• Defensive driving and safety procedures
• Route and fare training
• Passenger assistance and customer service
• ADA and federal transit requirements
• Behind-the-wheel and hands-on operational training

Position Summary

Transit Operators play a critical role in safely transporting passengers throughout the region while delivering excellent customer service and maintaining the highest safety standards.

Operators are responsible for transporting passengers according to scheduled routes and times while operating assigned vehicles in a safe, reliable, and professional manner.

Key Responsibilities

Responsibilities Include, But Are Not Limited To

• Safely operating assigned transit vehicles in compliance with all traffic laws, safety regulations, and company policies/procedures.
• Completing required documentation including manifests, pre-trip and post-trip inspections, accident reports, and other operational forms.
• Following dispatch instructions and efficiently managing passenger pick-ups and drop-offs.
• Providing excellent customer service by assisting passengers courteously, professionally, and respectfully.
• Answering questions regarding routes, fares, service areas, and eligibility requirements.
• Assisting passengers with mobility or accessibility needs when necessary.
• Attending and successfully completing all required training programs.
• Maintaining knowledge of assigned routes and federal transit requirements.
• Fueling, cleaning, and maintaining vehicles as required.
• Reporting to work during adverse weather conditions and working split shifts as operational needs require.

Minimum Qualifications

Qualified candidates must:

• Be able to obtain a CDL Class B with Passenger Endorsement and maintain a valid DOT Medical Card.
• Possess a good driving record for the past six (6) years.
• Successfully pass a drug screening and criminal background check.
• Demonstrate the ability to safely operate vehicles in all weather conditions.
• Have strong communication, customer service, and problem-solving skills.

Candidates who currently possess a CDL with Passenger Endorsement are strongly encouraged to apply and may receive hiring priority.

Previous transit, bus, or motor coach driving experience is preferred but not required.

Compensation & Benefits

Starting pay begins at $20.64 per hour. Higher compensation opportunities may be considered based solely on verified prior transit experience or Motor Coauch.

In addition to competitive pay, GoTriangle offers a comprehensive benefits package that includes:

• Medical, dental, and vision coverage
• Retirement benefits
• Paid leave and holidays
• Training and career advancement opportunities
• Employee wellness and support programs

Join a team dedicated to serving the community and helping keep the Triangle region moving safely and efficiently every day.