Transit Operations Supervisor

Washington County; Town of Vermont (WI); On-site; USD 62,000 - 76,000; Full time

Benefits offered by this job

Health insurance

Life Insurance

Disability Insurance

Pension plan

Tuition reimbursement

Job summary

Washington County is seeking a Transit Operations Supervisor to oversee daily Transit department operations, staffing across services, and route efficiency. You will respond to incidents, supervise drivers and office staff, and ensure training and certification are up to date.

The role involves evaluating fare systems, preparing reports, and supporting budget submissions. A CDL with endorsements is required within 9 months, along with compliance with safety regulations and DOT standards.

Qualifications

• Minimum 5 years of supervisory experience preferred.
• CDL Class B with airbrake and passenger endorsements required (within 9 months).
• CDL and DOT physical required.

Responsibilities

• Oversee daily Transit department operations and staffing across services.
• Evaluate routes for efficiency and customer need; respond to incidents.
• Oversee training and certification of transit operators and staff.
• Prepare reports and maintain records; assist with budget and grants.

Skills

Supervisory experience

Route planning

Staff instruction

Safety compliance

Education

Bachelor's degree in business management, transportation coordination, and safety compliance

Job description

Washington County offers a full compensation package that reflects how much we value our employees. Please take a look at what you can expect to earn during your first year as a full time Employee with Washington County Government:

• Sixty (60) Paid Personal Hours
• Eighty (80) Paid Vacation Hours
• Fourteen (14) Paid Holidays
• One Hundred & Twenty (120) Paid Sick Hours
• County and Employee funded Healthcare including Health, Prescription, Dental and Vision Coverage
• County Paid Employee Assistance Plan
• County Paid Life Insurance
• County Paid Accidental Death and Dismemberment Insurance
• County Paid Short Term Disability Insurance
• County Paid Long Term Disability Insurance
• Up to $2,500.00 Annual Tuition Reimbursement Assistance
• County and Employee funded Defined Pension Plan
  • Vested in just five (5) years.
  • Credit for Prior Active Military Service and Unused Paid Sick Days.
• An annual salary of $69,285 starting…

JOB TITLE: Transit Operations Supervisor GRADE 13

DEPARTMENT: Transit FLSA STATUS: Exempt

REPORTS TO: Transit Director

GENERAL RESPONSIBILITIES:

This professional position oversees the daily operations of the Transit department by ensuring staffing needs are met across all Transit-provided services, evaluating bus routes for efficiency and customer need, responding to incidents, and overseeing the training and certification of transit operators . Direction is provided by the Transit Director. Supervision is exercised over subordinate personnel.

ESSENTIAL FUNCTIONS/TYPICAL TASKS:

(These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)

• Assists with department oversight, including specific transit-related programs. Provides daily instruction and direction to transit drivers and office staff.
• Oversees training of transit drivers and office staff, including new driver training, emergency evacuation, passenger assistance, wheelchair securement, route training, defensive driving, etc…
• Develops and implements operating policies, procedures, and performance standards to improve service. Evaluate and monitor Transit services for compliance with applicable Federal, State, and local laws, regulations, and policies.
• Oversees bus fare collection and counting. Reports all related equipment malfunctions to the Fleet and Facility Manager for repairs.
• Assists with budget and grant application submissions.
• Prepares and submits a variety of reports and maintains appropriate records.
• Receives and responds to complaints from employees and the public.
• Analyzes farebox computer-generated ridership and driver reports; designs and creates spreadsheets for tracking ridership data; recommend and designs route changes based on ridership analysis and changes in the community.
• Handles disciplinary action involving transit drivers and office staff. Interviews and recommends applicants for hire. Conducts transit driver and office staff performance evaluations.
• Investigates vehicle accidents and takes appropriate action. Reviews accident/incident reports to recommend preventive measures and training.
• Administers mandated FTA/DOT Drug and Alcohol testing program.
• Represents the transit system at local, regional, and statewide meetings and events. Acts as liaison with other local and State transportation offices; attends regional and state-wide seminars and meetings.
• Promotes transportation services; encourages the use of public transit; assists with public outreach; coordinates the design and updates of the transit department’s public outreach.
• Prepares and approves departmental payroll of transit drivers and office staff.
• Acts as Transit Director when assigned and required. Provides shift coverage of other transit supervisory personnel during absences.
• Performs related tasks as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

General knowledge of Federal Motor Carrier Safety Regulations (F. M. C. S. R.) and the Americans with Disabilities Act of 1990 (ADA) as related to public transportation; general knowledge of Federal and State Occupational Safety and Health Administration (O.S.H.A./M.O.S.H.) Laws, Rules, Regulations and Standards; ability to establish and monitor bus routes and schedules; ability to plan and supervise the work of subordinate employees; ability to establish and maintain effective working relationships with associates and the general public.

EDUCATION AND EXPERIENCE:

Any combination of education and experience equivalent to graduation from an accredited college with major coursework in business management, transportation program coordination, and safety compliance. Minimum of 5 years of supervisory experience preferred.

PHYSICAL REQUIREMENTS:

This is light work requiring the exertion of up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and a negligible amount of force constantly to move objects; work requires climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; visual acuity is required for depth perception, color perception, peripheral vision, preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, use of measuring devices, assembly or fabrication of parts at or within arm’s length, operation of machines, operation of motor vehicles or equipment, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is subject to inside and outside environmental conditions, noise, vibration, hazards, atmospheric conditions, and oils.

SPECIAL REQUIREMENTS:

Possession of or ability to obtain (within 9 months) and maintain a valid CDL Class B driver’s license with airbrake and passenger endorsements; (CDL and DOT physical required). This is a safety-sensitive position and is subject to Federal Transit Administration substance abuse regulations.

This position will be expected to work Tuesday through Saturday, and occasional holiday work for supervisory coverage.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks.

Washington County is an Equal Opportunity Employer. Individuals requiring special accommodations or assistance are requested to contact the Human Resources Department at 240-313-2350, Voice or TDD (D/HH use 711) M/F/H/V.

DEADLINE FOR FILING APPLICATIONS WITH HUMAN RESOURCES:

September 17, 2026 @ 4:00pm

WASHINGTON COUNTY GOVERNMENT DEPARTMENT OF HUMAN RESOURCES

100 W. WASHINGTON ST., Room 2300, HAGERSTOWN, MD 21740-4735

Telephone: [phone] Fax: [phone]

Deaf and Hard of Hearing Call 7-1-1 for MD Relay

Web Site:www.washco-md.net

Job Line: (240)-313-2360

Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, genetic or veteran status, sexual orientation, or disability

Job Application Information

Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, genetic or veteran status, sexual orientation, or disability.

For more information contact:
WASHINGTON COUNTY GOVERNMENT DEPARTMENT OF HUMAN RESOURCES
100 W. WASHINGTON ST., Room 2300
HAGERSTOWN, MD 21740-4735
Telephone: [phone]
Fax: [phone]
Deaf and Hard of Hearing Call 7-1-1 for MD Relay

Department: Buildings, Grounds & Facilities