Microtransit Ops Leader: Drive Routes & Team

Transdev North America; Perris (CA); On-site; USD 90,000 - 112,000; Full time

Job summary

Transdev North America based in Perris, CA is seeking an Operations Manager to lead Microtransit operations, supervise staff and drivers and ensure contract requirements are met. You will report to the General Manager and manage day-to-day activities, uphold safety standards, and control the location budget.

The role requires a high school diploma, 3+ years of supervisory transit experience, strong communication skills, and the ability to work with labor and subcontractors.

Qualifications

• High school diploma or GED required.
• 3+ years of transit supervisory experience required.
• Thorough knowledge of transit system regulations and operations.
• Proficiency with MS Word, Excel and database programs.
• Good written and oral communication skills.
• Ability to organize work efficiently with strong attention to detail.
• Ability to work with labor and potential negotiations.
• Flexible shifts and scheduling as needed.
• DOT drug testing and background checks as applicable.

Responsibilities

• Supervises daily Microtransit operators and coordinates supervisors and dispatch personnel.
• Maintain client contact to meet or exceed expectations.
• Review operational metrics daily, weekly and monthly.
• Work with subcontractors to identify and resolve service issues.
• Oversee operator scheduling and coordinate service delivery with leadership.
• Develops Operations department budget.
• Assist in safety and training tasks and incident investigations.
• Travel outside immediate area as required.

Skills

Transit operations knowledge

Communication skills

Staff supervision

Budget management

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Database programs

Job description

Transdev North America based in Perris, CA is seeking an Operations Manager to lead Microtransit operations, supervise staff and drivers and ensure contract requirements are met. You will report to the General Manager and manage day-to-day activities, uphold safety standards, and control the location budget.

The role requires a high school diploma, 3+ years of supervisory transit experience, strong communication skills, and the ability to work with labor and subcontractors.