Transit Management Analyst Series

Metropolitan Transportation Authority; New York (NY); On-site; USD 68,000 - 115,000; Full time

Job summary

Metropolitan Transportation Authority (MTA) is seeking a Transit Management Analyst to support the management of multi-million-dollar maintenance contracts. The role focuses on monitoring contractor performance, ensuring contractual compliance, and providing project management and administrative support to deliver maintenance programs and operational objectives in a fast-paced environment.

The position requires a bachelor’s degree (or equivalent combination) with relevant experience; a master’s

Qualifications

• A baccalaureate degree and one year of experience in budget/financial administration, engineering, management or analysis; or education/experience combination may apply.
• Graduate education may substitute for experience; all candidates must have a bachelor's degree.
• For Assignment Level II, master's degree or an extra year of experience is required.

Responsibilities

• Assist in managing multiple multi-million-dollar Maintenance Contracts.
• Track contractor performance metrics.
• Monitor equipment availability, reliability, callback rates, response times, and repeat failures.
• Hold contractors accountable for contractual performance and corrective actions.
• Monitor contractor compliance with contractual requirements.
• Review contractor reports, invoices and supporting documentation.
• Identify deficiencies and areas requiring corrective action.
• Perform project management and administrative duties.
• Coordinate and prepare responses for internal and external stakeholders.
• Prepare reports, analyses, and documentation as required.

Skills

Strong organizational skills

Verbal and written communication

MS Office proficiency

Contract coordination

Education

Bachelor's degree

Master's degree

Job description

Department: E&E Capital & Field Tech Suppt

Description

JOB INFORMATION:

Title:

Transit Management Analyst Series

Authority:

TA

Department:

Subways

Division/Unit:

Location:

130 Livingston St

Hours:

7:00 AM – 3:00 PM

Deadline (if Applicable):

Compensation

TA - Non Rep

$67,933* - $80,421

$78,874* - $87,847

Associate Transit Management Analyst

$89,162* - $115,445

POSIT I ON SUMMARY:

This position supports the management of multiple multi-million-dollar maintenance contracts by monitoring contractor performance and ensuring compliance with contractual requirements. Responsibilities include tracking key performance metrics such as equipment availability, reliability, response times, callback rates, and repeat failures; reviewing contractor reports, invoices, and supporting documentation; identifying performance deficiencies and areas requiring corrective action; and holding contractors accountable for contractual obligations. The role also provides project management and administrative support, prepares reports and analyses, and coordinates responses to internal and external stakeholders to support the successful execution of maintenance programs and operational objectives.

RESPONSIBILITIES:

• Assist in managing multiple multi-million-dollar Maintenance Contracts
• Track contractor performance metrics
• Monitor equipment availability, reliability, callback rates, response times, and rep eat failures .
• Hold contractors accountable for contractual performance and follow up on deficiencies
• Monitor contractor compliance with contractual requirements
• Review contractor reports, invoices, and supporting documentation
• Identify deficiencies, non-compliance, and areas requiring corrective action
• Perform additional project management and administrative duties as assigned
• Coordinate and prepare responses for internal and external stakeholders
• Prepare reports, analyses, and documentation as required

EDUCATION AND EXPERIENCE:

Assistant Transit Management Analyst I and II:

A baccalaureate degree from an accredited college or university and one year of satisfactory full-time professional experience working in budget administration, accounting, economic or financial administration, engineering, in management or methods of analysis, operations research, organization research or program evaluation, personnel or public administration, staff development, employment program planning or administration, security management; or general administration.

A combination of education and/or experience equivalent to “1” above. Graduate education in business administration, public administration, public policy, engineering, engineering technology, economics, architecture, mathematics, physics, computer science, finance, accounting, transportation planning, industrial psychology, urban planning/studies, human resources management, labor relations, operations research, security management or in a related area, may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a baccalaureate degree.
Special Note:
a) To be eligible for placement in Assignment Level II, individuals must have either a master's degree from an accredited college or university in a major described in “2” above; or
b) After meeting the minimum qualification requirements, one additional year of professional experience as described in “1” above.

Associate Transit Management Analyst:

• A master's degree from an accredited college or university in business administration, public administration, public policy, engineering, engineering technology, economics, architecture, mathematics, physics, computer science, finance, accounting, transportation planning, industrial psychology, urban planning/studies, human resources management, labor relations, operations research, security management or in a related area, and one (1) year of full ‑ time satisfactory professional experience working in budget administration, accounting, economic or financial administration, engineering, in management or methods analysis, operations research, organizational research or program evaluation, personnel or public administration, staff development, employment program planning or administration, security management; or general administration; or
• A baccalaureate degree from an accredited college or university; and three years of satisfactory full-time experience as described in "1" above.

DESIRED SKILLS:

• Strong organizational, verbal, and written communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work collaboratively with maintenance personnel, engineers, an d contractors.
• Ability to manage multiple assignments and effectively prioritize operational needs.
• Experience with c ontract co ordination .

SELECTION METHOD

Based on evaluation of education, skills, experience, interview, and written assessment.

All selected candidates will be subject to a full background investigation that includes employment and education. Discrepancies may lead to dismissal.

OTHER INFORMATION

Appointment may be at a comparable level to current level of selected candidate. (If necessary)

As an employee of MTA NYC Transit, you may be required to complete an annual financial disclosure statement with the state of New York, if your position earns more than $115,252 (this is subject to change) per year or if the position is designated as a policy maker.

For 55-a eligible titles: Candidates selected for this position may be placed in a competitive or non-competitive class position based on their qualifications. Qualified candidates who are placed in a competitive class position are eligible for the 55-a Program. Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the following link https://www1.nyc.gov/site/dcas/employment/55-a-program.page

TA APPLICANTS MUST BE IN A PERMANENT CIVIL SERVICE STATUS IN THE TITLE(S). IF YOU ARE ON AN ESTABLISHED LIST, YOUR LIST NUMBER MUST BE REACHABLE TO BE CONSIDERED FOR APPOINTMENT. The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

ADDITIONAL INFORMATION

Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.

To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct. Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

EQUAL EMPLOYMENT OPPORTUNITY

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.