Transit IT Program Manager - Portfolio & Governance Lead

City of Charlotte; Town of Charlotte (NY); On-site; USD 114,000 - 164,000; Full time

Job summary

The Charlotte Area Transit System (CATS) is seeking an IT Program Manager to lead planning, coordination, and delivery governance for technology programs and major initiatives. This role provides portfolio-level oversight across Infrastructure, Applications, Cybersecurity, and Strategy & Quality, ensuring alignment with priorities and funding constraints.

As the organization transitions toward greater independence from City-managed services, the PM will implement governance practices, promote

Qualifications

• Bachelor’s degree in IT, business, public administration, engineering, or related field.
• Five years of progressively responsible experience in project or program management.
• Experience leading portfolios or multi-project programs.
• Knowledge of governance, reporting, and stakeholder coordination.
• Knowledge of technology delivery lifecycle and 24/7 environments.

Responsibilities

• Maintain portfolio visibility across technology initiatives, projects, and workstreams.
• Lead development of program plans for major initiatives and multi-project efforts.
• Coordinate planning activities across technical and business stakeholders.
• Promote consistent project documentation and control practices.
• Coordinate with Technology managers to align staffing, resourcing, and timelines.

Education

Bachelor’s degree in Information Technology, Business Administration, Public Administration, Engineering, or related field

Job description

The Charlotte Area Transit System (CATS) is seeking an IT Program Manager to lead planning, coordination, and delivery governance for technology programs and major initiatives. This role provides portfolio-level oversight across Infrastructure, Applications, Cybersecurity, and Strategy & Quality, ensuring alignment with priorities and funding constraints.

As the organization transitions toward greater independence from City-managed services, the PM will implement governance practices, promote