Transit Enterprise Apps Administrator

DART (Dallas Area Rapid Transit); Kentucky; On-site; USD 71,000 - 117,000; Full time

Job summary

DART (Dallas Area Rapid Transit) is seeking an Applications Administrator, Enterprise Apps, to manage and support several large-scale enterprise systems, including Transportation ERP applications such as Trapeze, Transit Master, and INIT, plus VMS, CRM, and PIDS. You will ensure reliability, maintain configurations, and collaborate with vendors to implement upgrades.

The role requires strong analytical skills, a proactive approach to problem solving, and the ability to work variable hours,

Qualifications

• Bachelor’s degree in Business Administration, Computer Science, or a related field.
• Three (3) years of experience in application analysis, IT system administration, or Enterprise Application support.
• Valid Texas Class A, B, or C driver’s license, clean driving record, and limits on DWIs/moving violations to operate DART non-revenue vehicles.
• Pass a physical (medical) examination that includes a drug screen and the ability to lift 50 pounds.
• Proficiency with PC software applications including Microsoft Office.
• Strong analytical and problem-solving abilities.
• Ability to work variable hours, including emergency outages.
• Ability to work from remote locations as needed and be on-call.
• Maintain all required certifications for this position.
• Time management and customer-service orientation.
• Ability to learn quickly and adapt to new technologies.

Responsibilities

• Administer and support enterprise applications including Trapeze, Transit Master, INIT, VMS, CRM, PIDS, ITIL, and rolling stock technologies.
• Collaborate with managers to ensure applications meet business needs and align with goals.
• Manage day-to-day configuration, maintenance, and troubleshooting of enterprise applications.
• Assist in implementing and upgrading enterprise systems with minimal disruption.
• Provide end-user support and document procedures for configurations and usage.
• Coordinate testing for updates, patches, and new releases; ensure reliability and performance.
• Ensure adherence to security policies and data standards; manage vendor relationships for maintenance and integrations.
• Monitor application performance and identify issues; participate in disaster recovery planning.

Skills

Proficient problem-solver

Microsoft Office

Time management

Communication skills

Remote-work capability

On-call readiness

Education

Bachelor’s degree in Business Administration, Computer Science, or related field

Job description

DART (Dallas Area Rapid Transit) is seeking an Applications Administrator, Enterprise Apps, to manage and support several large-scale enterprise systems, including Transportation ERP applications such as Trapeze, Transit Master, and INIT, plus VMS, CRM, and PIDS. You will ensure reliability, maintain configurations, and collaborate with vendors to implement upgrades.

The role requires strong analytical skills, a proactive approach to problem solving, and the ability to work variable hours,