Remote Enterprise Apps Administrator

Dallas Area Rapid Transit Inc; Dallas (TX); On-site; USD 71,000 - 117,000; Full time

Job summary

Dallas Area Rapid Transit Inc is seeking an Applications Administrator, Enterprise Apps to oversee daily administration, configuration, and maintenance of large-scale enterprise systems within the Technology department, including Transportation ERP applications (Trapeze, Transit Master, INIT), video management systems (VMS), CRM, PIDS, ITIL practices, and rolling stock systems.

The role ensures system reliability and performance, handles updates, troubleshooting, end-user support, vendor

Qualifications

• Bachelor’s degree in Business Administration, Computer Science, or related field.
• Three (3) years of experience in application analysis, IT system administration, or Enterprise Application support.
• Ability to work variable hours, including on-call rotations and remote work as needed.

Responsibilities

• Administer and support enterprise applications, including Transportation ERP systems (Trapeze, Transit Master, INIT), VMS, CRM, PIDS, ITIL frameworks, and rolling stock.
• Coordinate testing and updates to ensure system reliability and performance.
• Provide end-user support and document procedures.

Skills

Analytical thinking

Time management

Customer service mindset

Communication

Education

Bachelor’s degree in Business Administration, Computer Science, or related field

Tools

Microsoft Office

ERP systems

CRM

VMS

Job description

Dallas Area Rapid Transit Inc is seeking an Applications Administrator, Enterprise Apps to oversee daily administration, configuration, and maintenance of large-scale enterprise systems within the Technology department, including Transportation ERP applications (Trapeze, Transit Master, INIT), video management systems (VMS), CRM, PIDS, ITIL practices, and rolling stock systems.

The role ensures system reliability and performance, handles updates, troubleshooting, end-user support, vendor