Transit Data Analytics Lead — Drive Performance

Charlotte, North Carolina; Charlotte, Northern (NC, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Charlotte Area Transit System (CATS) in Charlotte, NC is seeking a Business Analyst II to transform operational data into actionable insights. You will develop dashboards, perform detailed analyses, and partner with multiple departments to drive performance improvements across the agency.

The role emphasizes data-driven decision-making, reporting accuracy, and continuous improvement, with responsibilities spanning data validation, trend analysis, and stakeholder communication.

Qualifications

• Experience turning detailed data into actionable insights for management.
• Ability to develop, maintain, and present dashboards and reports for stakeholders.
• Strong written and verbal communication to explain complex data.
• Experience coordinating analytic projects across multiple stakeholders.

Responsibilities

• Access, integrate, validate, and analyze data from multiple systems.
• Develop recurring and ad hoc reports, dashboards, and charts for managers.
• Investigate trends and performance gaps to identify improvement opportunities.
• Support development and maintenance of performance measures and reporting definitions.

Skills

Data analysis

Analytical thinking

Communication

Project coordination

Independent problem solving

Tools

Power BI

Tableau

SQL

Python

R

Job description

Charlotte Area Transit System (CATS) in Charlotte, NC is seeking a Business Analyst II to transform operational data into actionable insights. You will develop dashboards, perform detailed analyses, and partner with multiple departments to drive performance improvements across the agency.

The role emphasizes data-driven decision-making, reporting accuracy, and continuous improvement, with responsibilities spanning data validation, trend analysis, and stakeholder communication.