Transit Coordinator/Driver

Ponca City Development Authority; Ponca City (OK); On-site; USD 21,000 - 34,000; Full time

Job summary

Ponca City Development Authority is seeking a Transit Coordinator/Driver to manage daily transit operations in Ponca City, OK. You will plan routes, coordinate pickups and drop-offs, monitor driver schedules, and ensure compliance with grant requirements.

The role requires a valid driver's license, strong communication with the public, basic Microsoft Office skills, and the ability to lift 25 pounds. You will prepare monthly and quarterly reports and help develop a quality transit program for

Qualifications

• GED or High School Diploma is required.
• Must have and maintain a valid driver’s license with clean driving record.
• Experience coordinating routes, transit assets, and grant compliance.
• Ability to lift at least 25 pounds and move about with ease.
• Strong written and oral communication with the public.
• Basic knowledge of Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Prepare and submit monthly, quarterly and annual reports.
• Assist in developing a quality transit program for tribal citizens.
• Maintain logs of transportation activities and scheduling calendar.
• Coordinate customer transfers and ensure punctual pick-ups and drop-offs.
• Dispatch calls and communicate with drivers to document requests.
• Confirm essential information with customers and adjust for weather-related cancellations.
• Schedule routine vehicle maintenance and route-related needs.
• Attend trainings and ensure compliance with transportation requirements.
• Complete other duties as assigned.

Skills

Route planning

Customer service

Independent work

Effective communication

Education

GED or High School Diploma

Tools

Microsoft Office

Job description

Title: TRANSIT COORDINATOR/DRIVER

Immediate Supervisor: EXECUTIVE DIRECTOR

Controlling Supervisor: CHAIR

Location: PONCA CITY, OK

Qualifications:

1. GED or High School Diploma
2. Must have and maintain a valid driver’s license with clean driving record.
3. Coordinating, planning and development of routes, transit assets, and compliance with grant.
4. Preparing and monitoring the Transit program budget.
5. Must be able to lift at least 25 pounds and move about with ease.
6. Skill and ability to communicate courteously and effectively orally and in writing, with the ability to work with the public and provide quality customer service.
7. Basic knowledge of Microsoft Office software. (Outlook. Word, Excel, etc.)
8. Ability to work independently and productively.

Responsibilities:

1. Prepare and submit monthly, quarterly and annual reports as required.
2. Assist in the development of a quality transit program for tribal citizens. Assist with route development and mapping as needed.
3. Maintain accurate and up-to-date log of all transportation activities, vehicle milage logs, and an active calendar of scheduled pick-up/drop-off points. Book and coordinate customer transfers, ensuring punctual and accurate pick-up/drop-off services.
4. Dispatch calls as needed and communicate with transit drivers to ensure that all requests are documented, and that passengers are picked up and dropped off as scheduled. Provide drivers with a schedule and communicate throughout the shift to ensure safety and quality of service.
5. Ability to use effective questioning to confirm essential information (including pick-up/drop off times, accessibility needs, special requirements, etc.) while resolving customer inquiries related to services offered. Monitor schedules and have ability to work with emergency management to monitor inclement weather-related cancellations to adjust schedules if needed.
6. Ability to coordinate and implement transit schedule and monitor the status of transportation needs as they arise, this will include scheduling of regular vehicle maintenance, any fixed routes, and/or as necessary assist drivers with transportation services. Maintain transportation vehicles by ensuring they are clean and meet Kaw Nation standards for providing services to the community.
7. Attend necessary trainings to improve and enhance services. Stay current with industry updates and communicate with transit program personnel to ensure we are in compliance of current transportation compliance requirements and trends.
8. Complete any other duties as assigned by the immediate/controlling supervisor.