Transit Ambassador

City of Laguna Beach; California (MO); On-site; USD 21,000 - 28,000; Part time

Job summary

The City of Laguna Beach is seeking motivated applicants for the Transit Ambassador (Part-Time) for the Summer Season. The role reports to the Transit Supervisor and involves helping passengers, sharing information about the city and events, and assisting with parking lot operations during late evenings and weekends.

Eligible applicants are at least 16 years old, with under-18s requiring a Work Permit. Prior public contact experience is desirable and a live scan background check may be required

Qualifications

• Must be at least 16 years old; applicants under 18 must have a Work Permit.
• Prior public contact work experience is desirable.

Responsibilities

• Assist passengers in boarding/alighting trolleys and provide information about Laguna Beach and events.
• Provide parking lot assistance with pay stations and keep lots clean.
• Safely lift and carry equipment needed to set up daily operations.

Skills

Courteous customer service

Effective communication

Collaboration with staff and public

Safe work practices

Education

Minimum age 16

Job description

The City of Laguna Beach is excited to announce that we are now seeking motivated applicants for the position of Transit Ambassador (Part-Time) for the Summer Season! This position reports to the Transit Supervisor, the Transit Ambassador assists passengers in getting on and off a trolley and provides information about the City of Laguna Beach, events, and activities. Transit Ambassadors also provide parking lot assistance with pay stations and keep parking lots clean.

Schedule:

Employees in this position must be available to work as scheduled on weekdays and weekends during the period of late June through early September 2026. This position will work late evenings until midnight.

What you’ll be great at:

• Courteous, helpful customer service techniques
• Effective communication
• Collaboration with staff and the general public
• Safe work practices

The normal duties for this position can be found in the job description for Transit Ambassador. They are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Answers questions and provides general information to the public regarding festivals, local interests, restaurants, shops, trolley routes and schedules, and related information.
• Provides parking lot assistance with pay stations, and keeps parking lots clean.
• Safely lifts and carries equipment needed to set up daily operations.

Any combination of education and experience demonstrating the ability to perform the duties of the position is considered qualifying. A typical combination is as follows:

*Qualified applicants must be at least 16 years of age. Applicants under the age of 18 must have a Work Permit.

Experience:

Prior public contact work experience is desirable.

License/Certificate Requirements:

A social security card, picture ID, and valid work permit (if under 18 years of age) by time of hire.

Application/Selection Process:

Applications will be accepted on a continuous basis, with the first review date on May 14, 2026. Applications will be screened carefully and selected candidates will be invited to undergo a department interview. The appointed hiring authority will further review the job-related qualifications of those deemed eligible for hire before making selection decisions.

Preplacement Process:

A candidate selected for this position must successfully pass a live scan fingerprint check with the State Department of Justice.

Why work for the City of Laguna Beach?

Laguna Beach is a beautiful coastal city located in Orange County, California, with a vibrant art scene and cultural events. With seven miles of City beaches and towering hills with captivating Pacific views, Laguna Beach residents enjoy some of the most stunning landscapes in Southern California. The City of Laguna Beach hosts millions of visitors to its world-famous arts festivals and beautiful beaches. Services provided to its resident population of approximately 23,000 include police, fire, marine safety, recreation, parks, public works, community development, parking, transit, and animal control.

Equal Opportunity Employer

The City of Laguna Beach is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities. We encourage you to inform Human Resources at least two business days prior to the first phase of the selection process if you have a disability that may require an accommodation. EEO/ADA.