Transformation Office Director

Tncourts; Nashville (TN); On-site; USD 140,000 - 210,000; Full time

Job summary

Administrative Office of the Courts in Tennessee seeks a Director of the Transformation Office to lead the organization-wide transformation portfolio, aligning strategy with operations and governance across the Judicial Branch. This senior role will supervise PMO teams, drive technology adoption, and partner with judicial and executive leaders to deliver measurable public value.

The position requires a strong track record in change management, enterprise program oversight, and deep knowledge of

Qualifications

• Bachelor’s degree in Business, Public Administration, Engineering, Information Systems, or a related field.
• 10+ years of senior leadership experience, including management experience.
• Court administration/court operations experience.
• Technology transformation experience.

Responsibilities

• Lead transformation strategy aligned with the Tennessee Judicial Branch.
• Oversee PMO and governance for program management across the Branch.
• Drive change management and adoption of new technologies.
• Ensure compliance with procurement, budget, audit, accessibility, and public-records requirements.
• Collaborate with court leadership and executive partners to set enterprise priorities.

Skills

Senior leadership

Court operations

Technology transformation

Stakeholder management

Data analysis

Executive reporting

Digital literacy

Change leadership

Education

Bachelor’s degree in Business, Public Administration, Engineering, Information Systems, or a related field

Job description

The Director of the Transformation Office is a newly established senior executive role responsible for leading organization-wide transformation initiatives, driving strategic change, and ensuring successful implementation of new technologies and efficient processes and practices across the Tennessee Judicial Branch. The Director will integrate court operations/administration expertise with disciplined portfolio and program management to ensure that transformation initiatives are strategically selected, effectively governed, operationally managed, and successfully adopted throughout the Judicial branch. This role will supervise program managers who will oversee projects focused on organization modernization and evolution, operational excellence, and sustainable, mission-aligned growth that strengthens the administration of justice for the citizens of Tennessee.

Key Responsibilities

Strategic Leadership

• Develop and execute comprehensive transformation strategies aligned with the strategic plan and mission of the Tennessee Judicial Branch
• Partner with the Chief Justice, Administrative Director, and executive leadership to identify transformation opportunities and enterprise priorities
• Engage stakeholders, including court clerks, judges and staff in the adoption of the Tennessee Judicial Branch transformation initiatives
• Navigate the constitutional, statutory, administrative, and operational structures of the Judicial Branch while respecting judicial independence and the authority of judges and court clerks in a non-unified court system
• Translate statewide strategic objectives into right-sized approaches that recognize differences in court size, jurisdiction, resources and local operation practices
• Establish program management and governance frameworks

Portfolio and Program Management Office (PMO) Leadership

• Lead and oversee the Tennessee Judicial Branch’s Transformation Office, defining the vision, structure, accountability, and operating model for program management across the Branch
• Develop and direct enterprise portfolio reporting, executive dashboards, and roadmaps that provide transparency into program/project health, program performance, risk posture, and benefits delivery
• Build, develop, coach, and mentor a high-performing PMO team of portfolio analysts, program managers, and transformation leaders; establish training and certification paths
• Ensure portfolio investments and programs comply with applicable State of Tennessee procurement, budget, audit, accessibility, security, and public-records requirements
• Serve as an executive sponsor and a point of escalation for strategic and high-risk programs across the Branch

Change Management

• Design and implement enterprise change management methodologies across the Branch
• Manage stakeholder communications, engagement, and adoption strategies throughout transformation and program journeys
• Address resistance to change and foster a culture of continuous improvement and disciplined value delivery
• In alignment with the TN Supreme Court Technology Oversight Commission and AOC IT, ensure effective deployment of technology transformation programs, including the modernization of case management, eFiling, and other enterprise information technology systems
• Identify and drive adoption of emerging technologies, digital platforms, and data services that improve access to justice
• Ensure data-driven decision making, analytics, and performance reporting capabilities across the portfolio

Operational Excellence

• Lead process reengineering and operational improvement programs across administrative and court operations, particularly related to processes that hinder continuous technological improvements across the Branch
• Establish performance measurement systems, program assurance reviews, and continuous improvement frameworks
• Foster an innovation mindset, disciplined execution, and agile working methods across teams

Qualifications

Required Education & Experience

• Bachelor’s degree in Business, Public Administration, Engineering, Information Systems, or a related field
• 10+ years of senior leadership experience, including management experience
• Court administration/court operations experience
• Technology transformation experience

Preferred Qualifications and Skills

• Advanced degree in Law, Business, Public Administration, Engineering, Information Systems, or a related field
• 5+ years leading an enterprise PMO
• Project Management Professional (PMP), Portfolio Management Professional (PfMP) or Program Management Professional (PgMP) or comparable credential.
• Exceptional communication and stakeholder management skills, including with judicial officers and government leadership
• Data analysis, performance measurement, and executive reporting expertise
• Digital literacy and understanding of emerging technologies, including modern court and enterprise platforms

Leadership Qualities

• Visionary leadership with the ability to inspire and motivate teams across courts and administrative offices
• Resilience and adaptability in dynamic, politically sensitive environments
• Collaborative approach with strong influencing skills and the ability to build trust across the judicial, executive, and legislative branches
• Results-oriented mindset with a focus on sustainable, measurable outcomes and public value
• Unquestioned integrity and commitment to the independence and impartiality of the judiciary

Reporting Structure

Reports directly to the Administrative Director of the Courts with relationships to business unit leaders across the AOC and functional heads of other boards and commissions across the Tennessee Judicial Branch. Directly leads the enterprise Transformation Office, including program managers and works closely with external consultants, vendors, and partners.

This role is ideal for a dynamic, mission-driven leader with an understanding of the court system and how it operates; who thrives on driving meaningful organizational change, has a proven ability to navigate complex transformation challenges, and can institutionalize disciplined program management that advances the strategic priorities of the Tennessee Judicial Branch.

Equal Employment Opportunity Employer

Primary Office Location

Department

Administrative Office of the Courts

Position Available

Immediately

Position Closing

October 25, 2026

For More Information

please email: [e-mail]