Transformation Coordinator

Dollar Bank, FSB; Pittsburgh (Allegheny County); On-site; USD 70,000 - 100,000; Full time

Job summary

Dollar Bank, FSB in Pittsburgh seeks a Transformation Coordinator to support the Transformation Office with analytical, administrative, and operational duties, tracking initiatives, analyzing processes, and coordinating activities across teams.

The role emphasizes organization, attention to detail, and collaboration with multiple stakeholders to drive enterprise-wide change, including dashboards, reports, and governance compliance.

Qualifications

• Minimum 5+ years in business analysis, project management, or admin support.
• Strong analytical and data analysis capabilities; experience with reporting and process improvement.
• Proficient with MS Office and project platforms (Planview, JIRA) and data visualization.

Responsibilities

• Track and report on KPIs and success metrics for transformation initiatives.
• Gather, analyze, and visualize data from various business units to support decision-making.
• Research industry trends and benchmarking related to enterprise transformation.
• Develop, monitor, and execute transformation roadmaps and action plans.
• Maintain project documentation including charters, timelines, risk registers, and status reports.
• Support cross-functional teams in coordinating transformation initiatives and ensuring alignment with strategic objectives.
• Facilitate workshops, stakeholder meetings, and working sessions to drive collaboration.
• Manage scheduling, agendas, and follow-ups for the Transformation Office and Transformation Leadership Council.
• Develop dashboards, reports, and presentations for leadership updates.
• Assist in budgets, forecasts, planning documents, and procurement for transformation initiatives.
• Ensure compliance with governance frameworks, policies, and best practices.
• Serve as a liaison between the Transformation Office and business units and help distribute newsletters and status updates.

Skills

Analytical skills

Communication skills

Attention to detail

Multitasking

Team collaboration

Data visualization

Education

Bachelor's degree in Business Administration/Management/IS/Finance

Tools

Planview

JIRA

Microsoft Office

Teams

SharePoint

PowerPoint

Word

Job description

The Transformation Coordinator will play a key role in supporting the Transformation Office (TO) by providing analytical, administrative, and operational support. This individual will be responsible for tracking transformation initiatives, analyzing business processes, coordinating project activities, and ensuring effective communication across teams. The role requires strong organizational skills, attention to detail, and the ability to work across multiple stakeholders to drive enterprise-wide change.

Qualifications & Skills

Required

• Bachelor's degree in Business Administration, Management, Information Systems, Finance, or a related field.
• 5+ years of experience in business analysis, project management, or administrative support in a corporate environment.
• Strong analytical skills with experience in data analysis, reporting, and process improvement.
• Proficiency in Microsoft Office Suite (Teams, SharePoint, PowerPoint, Word) and project management platforms (Planview, JIRA, or similar).
• Advanced MS Excel skills; Ability to utilize pivot table, macros, and data visualization functions.
• Excellent written and verbal communication skills. Adept at the creation of executive level presentations.
• Attention to detail with the ability to manage multiple tasks and meet deadlines in a fast-paced environment.

Preferred

• Experience in enterprise transformation, business process reengineering, or change management.
• Familiarity with Agile, Lean, or other process improvement methodologies.
• Experience using visualization tools (Power BI, Tableau) for reporting and insights.
• Certifications such as Certified Business Analysis Professional (CBAP) or Prosci Change Management are a plus.

Principle Activities and Duties

Business Analysis & Reporting

• Track and report on key performance indicators (KPIs) and success metrics for transformation initiatives.
• Support data-driven decision-making by gathering, analyzing, and visualizing data from various business units.
• Conduct research on industry trends, best practices, and benchmarking related to enterprise transformation.

Project Coordination & Support

• Assist in the development, monitoring, and execution of transformation roadmaps and action plans.
• Maintain project documentation, including charters, timelines, risk registers, and status reports.
• Support cross-functional teams in coordinating transformation initiatives and ensuring alignment with strategic objectives.
• Facilitate workshops, stakeholder meetings, and working sessions to drive collaboration and engagement.

Administrative & Operational Support

• Manage scheduling, agendas, and follow-ups for the Transformation Office and members of the Transformation Leadership Council.
• Develop and maintain dashboards, reports, and presentations for leadership updates.
• Assist in maintaining budgets, forecast, planning documents, and procurement for transformation-related initiatives.
• Ensure compliance with governance frameworks, policies, and best practices.

Stakeholder Engagement & Communication

• Serve as a liaison between the Transformation Office and business units to ensure clear communication and alignment.
• Assist in the development and distribution of newsletters, status updates, and other communication materials.
• Support change management efforts by creating training materials, guides, and other documentation.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.