Transformation Analytics Lead for Operational Insights

HelloFresh; Manila (UT); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Long Service Benefits

HMO Medical Coverage

Annual Learning Budget

Global Team Diversity

Work-Life Balance

Job summary

HelloConnect is seeking a data analytics professional to join our Transformation and Operational Excellence team. You will turn large operational datasets into actionable insights, build dashboards, and support ROI tracking to guide decision-making.

You will partner with process excellence teams, enable data governance, and deliver scheduled leadership reports using Power BI or similar tools, driving value realization and customer experience improvements across the business.

Qualifications

• 3–5 years of experience in BI, data analytics, or operational analytics.
• Strong data analysis and visualization skills.
• Proficiency in SQL or equivalent querying capability.
• Experience with large operational datasets and KPI tracking.
• Ability to translate data into actionable business insights.

Responsibilities

• Analyze large datasets to identify trends, inefficiencies, and gaps in performance.
• Develop insights on key customer care KPIs and operational metrics.
• Create and maintain transformation dashboards and benefits tracking frameworks.
• Deliver recurring performance reports for leadership and stakeholders.
• Support process mining, automation opportunities, and data governance initiatives.

Skills

BI

Data Analytics

SQL

Data Visualization

Large Datasets

Stakeholder Support

Tools

Power BI

Analytical Tools

Job description

HelloConnect is seeking a data analytics professional to join our Transformation and Operational Excellence team. You will turn large operational datasets into actionable insights, build dashboards, and support ROI tracking to guide decision-making.

You will partner with process excellence teams, enable data governance, and deliver scheduled leadership reports using Power BI or similar tools, driving value realization and customer experience improvements across the business.