Transfer Transition Generalist

Union County College; Cranford (NJ); On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Vacation days (20)

Holidays (10)

Summer schedule (10-week)

Gym privileges

Tuition remission

Tuition reimbursement

Job summary

Union County College seeks a Transfer Transition Generalist to support graduates and prospective graduates as they move to four-year institutions. The role manages a caseload, conducts targeted outreach, and navigates transfer barriers.

Collaborating with internal and external partners, the Generalist leads selective transfer opportunities, tracks outcomes, and contributes to program improvements. Requires a Bachelor’s degree and experience in student services.

Qualifications

• Bachelor’s degree required.
• Experience in student services, academic advising, transfer services, student success, alumni engagement, or a related area serving diverse college student populations.
• Experience collecting, organizing, tracking, and reporting student outcome data.
• Community college experience.

Responsibilities

• Advises and monitors an assigned caseload of prospective graduates and graduates, addressing transfer and post-completion barriers.
• Conducts targeted multi-channel outreach and follow-up with prospective graduates and graduates.
• Develops tracking mechanisms to measure student engagement, transfer enrollment, persistence, barriers, interventions, referrals, and outcomes; analyzes trends and prepares reports.
• Serves as operational lead for designated selective transfer, scholarship, and partnership opportunities.
• Develops and maintains relationships with four-year institutions and partner organizations; tracks participation and outcomes.
• Assists with transfer-transition workshops, webinars, partner events, and information sessions.
• Develops and maintains student-facing information related to post-completion success.
• Identifies opportunities for innovation and improvements to processes and outreach strategies.

Skills

Analytical skills

Organizational skills

Problem-solving

Excel

AI usage

Communication

Collaboration

Confidentiality

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Join our Team and Help Transform our Community…

Transfer Transition Generalist

Position Information:
Position Title: Transfer Transition Generalist
Campus: Scotch Plains
Department: Career Services
Full-time, Part-time, Adjunct
Full Time Exempt or Non-Exempt Exempt Regular,Temporary, or Grant Regular

General Description

Under the direction of the Dean of Scotch Plains and Post-Completion Success, the Transfer Transition Generalist provides proactive, data-informed support to UCNJ graduates and prospective graduates as they transition to four-year institutions and progress toward bachelor’s degree completion. The Generalist manages an assigned caseload, conducts targeted outreach, assists students in navigating transfer-related barriers, tracks engagement, and post-completion outcomes. The Generalist also serves as the operational lead for designated selective transfer, scholarship, and partnership opportunities and collaborates with internal and external partners to expand pathways to bachelor’s degree attainment.

Characteristics, Duties, and Responsibilities

• Advices and monitors an assigned caseload of UCNJ prospective graduates and graduates providing proactive support to address transfer and post-completion barriers, including enrollment, transfer credit, registration, financial aid, scholarships, and academic support.
• Conducts targeted multi-channel outreach and follow-up with prospective graduates and graduates, including those who have not successfully transferred, enrolled, persisted, or completed identified next steps.
• Develops and maintains tracking mechanisms to measure student engagement, transfer enrollment, persistence, barriers, interventions, referrals, and post-completion outcomes; analyzes trends and prepares reports to support assessment and continuous improvement.
• Serves as the operational lead and works with eligible students for designated selective transfer, scholarship, and partnership opportunities, providing outreach and support to eligible students throughout the applicable processes.
• Develops and maintains working relationships with representatives from designated four-year institutions and partner organizations and tracks student participation and outcomes associated with partnership opportunities.
• Assists with transfer-transition workshops, webinars, partner events, information sessions, and other post-completion programming.
• Develops and maintains student-facing information, communications, and resources related to post-completion success.
• Identifies opportunities for innovation and recommends improvements to post-completion processes, outreach strategies, data collection, and student-support processes.
• Collaborates with College departments and external partners to address student needs, facilitates warm handoffs when specialized assistance is required and follows through on identified barriers.
• Reads, interprets, and communicates College policies and procedures.
• Performs other duties assigned by the Dean.

Education Requirements

Bachelor’s degree required.

Experience

• Experience in student services, academic advising, transfer services, student success, alumni engagement, or a related area serving diverse college student populations.
• Experience collecting, organizing, tracking, and reporting student outcome data.
• Community college experience.

Competencies and Skills Required

• Strong commitment to student success, transfer success, and bachelor’s degree attainment, with the ability to provide responsive, student-centered support.
• Strong analytical, organizational, and problem-solving skills with the ability to identify barriers, interpret student and outcome data, and recommend appropriate solutions.
• Demonstrated competency with Microsoft Office, particularly Excel, and the responsible use of artificial intelligence (AI) and emerging technologies to analyze information, enhance communication and outreach, improve workflow efficiency, and support data-informed student services.
• Strong written, verbal, interpersonal, and presentation skills, with the ability to communicate effectively with students, colleagues, College leadership, and external partners.
• Ability to take initiative, manage multiple priorities independently, and collaborate effectively across College departments and with external partners.
• Ability to handle confidential student information appropriately.

Physical Demands and Work Environment

• This position’s duties are normally performed in a typical interior/residence work environment, based on the activity scheduled.
• Some physical effort required; however, the employee must occasionally lift and/or move up to 25 pounds.
• No or very limited exposure to physical risk.
• Some travel required.

Salary $53,000

UCNJ Union College of Union County, NJ does not discriminate and prohibits discrimination, as required by state and/or federal law, in all programs and activities, including employment and access to its career and technical programs.

UCNJ Union College of Union County, NJ is an EEO / AAP Employer/Protected Veteran/Disabled

Disclaimer

Disclaimer: This job description outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management’s right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons.

Benefits

• Medical, Dental and Vision Benefits
• Twenty vacation days
• Ten paid holidays
• Ten-week summer work schedule which allows the college to close on Fridays
• Gym privileges
• Tuition remission for credit and non-credit courses at UCNJ Union College of Union County, NJ
• Tuition reimbursement for an approved degree program at an accredited college or university

Terms of Employment

• Full Time.
• Flexible schedule to meet department needs.
• Some evening, weekends, and extended hours may be required.
• Ability and willingness to travel on short notice to all on and off- campus sites as needed by the college.
• Overtime may be required throughout the year, especially at peak times.
• Employee must establish primary residency in New Jersey within one year of appointment unless an exemption applies.