Transfer Specialist

sci; Riverside (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with company match

Flexible Spending Accounts

Job summary

SCI is seeking a dedicated driver to perform first-call transfers of deceased, operating company vehicles and following all safety, legal, and procedural guidelines. The role requires respectful interaction with families and cooperation with first responders and medical facilities.

The position includes delivering compassionate service, maintaining vehicles, and handling paperwork and data entry in our proprietary software. Weekend and night work may be required.

Qualifications

• High School Diploma or equivalent.
• Current state driver’s license with a clean driving record.
• At least 1 year of driver/courier experience with direct customer interaction preferred.
• Ability to work weekends, nights and holidays as required.
• Basic computer skills.

Responsibilities

• Safely drives company-owned vehicles for first call transfer of deceased according to laws and policies.
• Interacts with bereaved families during home transfers in a courteous, discreet manner.
• Enters deceased event information into proprietary software per procedures.
• Transports caskets to airports, care centers, or funeral homes and assists with moving them.

Skills

Customer interaction

Ability to work weekends/nights

Safety-conscious

Proficient with basic computers

Education

High School Diploma or equivalent

Tools

Proprietary software

Job description

Our associates celebrate lives. We celebrate our associates.

Job Responsibilities

• Safely drives company owned professional vehicles to perform "first call" transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identification
• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures
• For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression
• Enters deceased event information into proprietary software according to company procedures
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets
• Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
• Fuels vehicles as necessary
• Follows safety guidelines and expenditure processes
• Maintains personal protective and transfer supplies in vehicles including cleaning products
• Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection

Minimum Requirements

Education

• High School Diploma or equivalent

Licenses

• Current state/province issued driver's license with an acceptable driving record

Experience

• At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred

Knowledge, Skills and Abilities

• Ability work schedule to support business needs including weekends and nights
• Ability to work on-call weekends, nights and holidays rotation
• Ability to lift up to 75 pounds; push/pull up to 200 pounds
• Ability to drive in hazardous, heavy traffic, and weather conditions
• Basic computer skills required

Work Conditions

Work Environment

• Work indoors and or outdoors during all seasons and weather conditions
• Local and/or multiple location traveling required
• Comply with Field dress code policy

Work Postures

• Frequent, continuous periods of time standing, up 6 hours per day
• Climbing stairs to access buildings frequently

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
• Lifting, pushing, pulling up to 75 pounds

Work Hours

• Working beyond "standard" hours as the need arises
• Local travel up to 100% using company vehicle

Compensation

Salary: $20.00/hr.

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

Postal Code: 92504

Category (Portal Searching): Operations

Job Location: US-CA - Riverside