Transfer Specialist

Service Corporation International; Torrance (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA

Sick Leave

Disability Insurance

Life Insurance

Job summary

Service Corporation International is seeking a Transfer Specialist in Torrance, CA. The role involves safe care, removal, and transport of deceased, coordinating with responders, hospitals, and facilities, and maintaining clean, well-serviced company vehicles.

Strong sensitivity to families and adherence to procedures are essential. The position requires a High School Diploma, a valid driver's license with a clean record, and the ability to lift heavy loads and work odd hours including weekends

Qualifications

• High School Diploma or equivalent required.
• Current state driving license with clean record.
• At least 1 year as courier/driver with customer interaction preferred.
• Ability to lift up to 75 lbs and push/pull up to 200 lbs.
• Must be able to work weekends/nights as needed.

Responsibilities

• Safely transfers deceased in compliance with laws and company policies.
• Drive and maintain company vehicles; ensure cleanliness and safety.
• Interact with families professionally during home transfers.
• Enter run details into proprietary software and coordinate with teams.
• Assist with moving caskets and transporting to airports, care centers, or funeral homes.

Skills

Customer service

Safe driving

Physical fitness

Computer skills

Flexible schedule

Education

High School Diploma

Job description

Our associates celebrate lives. We celebrate our associates.

The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position will collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously drive company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.

JOB RESPONSIBILITIES

Transfers

• Safely drives company owned professional vehicles to perform “first call” transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identification

• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures

• For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression

• Enters deceased event information into proprietary software according to company procedures

• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets

Vehicle Maintenance

• Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
• Fuels vehicles as necessary
• Follows safety guidelines and expenditure processes
• Maintains personal protective and transfer supplies in vehicles including cleaning products
• Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection

minimum Requirements

Education

• High School Diploma or equivalent

Licenses

• Current state/province issued driver’s license with an acceptable driving record

Experience

• At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred

Knowledge, Skills and Abilities

• Ability work schedule to support business needs including weekends and nights
• Ability to work on-call weekends, nights and holidays rotation
• Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds
• Ability to drive in hazardous, heavy traffic, and weather conditions
• Basic computer skills required

WORK CONDITIONS

Work Environment

• Work indoors and or outdoors during all seasons and weather conditions
• Local and/or multiple location traveling required
• Comply with Field dress code policy

Work Postures

• Frequent, continuous periods of time standing, up 6 hours per day
• Climbing stairs to access buildings frequently

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
• Lifting, pushing, pulling up to 75 pounds

Work Hours

• Working beyond “standard” hours as the need arises
• Local travel up to 100% using company vehicle

Compensation:

Salary: $20.00/hr.

Benefits:

Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care) *Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Deat…

As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working around and/or handling deceased and working around families and colleagues
Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.

Postal Code: 90503

Category (Portal Searching): Operations

Job Location: US-CA - Torrance