Transfer Agent Oversight Leader – Americas

PIMCO Ltd. - Pacific Investment Management Company; Austin (TX); On-site; USD 215,000 - 260,000; Full time

Job summary

PIMCO is seeking an experienced leader to serve as Head of Transfer Agent Oversight - Americas. This role governs transfer agent oversight across US and Canada registered funds, ETFs, and other pooled products, ensuring strong governance and regulatory compliance.

You will lead vendor management, risk controls, and strategic initiatives, collaborating with legal, risk, technology, and operations to elevate service quality and implement AI-enabled tools where appropriate.

Qualifications

• Bachelor's degree required; advanced degree and/or relevant industry certifications preferred.
• Deep knowledge of transfer agency operations, shareholder servicing, intermediary distribution models, and fund operating structures.
• 10+ years of experience in asset management, transfer agency, fund administration, fund operations, service provider oversight, or related disciplines.
• Strong understanding of U.S. registered investment companies, ETFs, closed-end funds, interval funds, and collective investment trusts.

Responsibilities

• Lead the transfer agent oversight team/function across the Americas, establishing strategic priorities and driving resource allocation.
• Establish and maintain relationships with executives at transfer agents and related service providers.
• Lead vendor service review meetings; evaluate performance against contracts and KPIs; report to senior management.
• Ensure regulatory compliance, fund policies, disclosures, and servicing standards; drive implementation of regulatory developments.
• Oversee vendor due diligence, including operational, financial, technology, cybersecurity, and business continuity assessments.

Skills

Leadership

Relationship management

Strategic mindset

Cross-functional collaboration

Regulatory awareness

Education

Bachelor's degree

Advanced degree preferred

Tools

AI-enabled tools

Job description

PIMCO is seeking an experienced leader to serve as Head of Transfer Agent Oversight - Americas. This role governs transfer agent oversight across US and Canada registered funds, ETFs, and other pooled products, ensuring strong governance and regulatory compliance.

You will lead vendor management, risk controls, and strategic initiatives, collaborating with legal, risk, technology, and operations to elevate service quality and implement AI-enabled tools where appropriate.