Transfer Admissions Counselor: Recruit, Counsel & Enroll

Shenandoah University; Winchester (VA); On-site; USD 40,000 - 41,000; Full time

Job summary

Shenandoah University is seeking a Transfer Admissions Counselor for our main campus in Winchester, Virginia. This full-time benefited role focuses on delivering excellent service to prospective transfer students and collaborating with faculty and staff to meet enrollment goals.

You will manage applications, advise on transfer credits and financial aid, and represent the university at events. Travel and evening commitments are required in this dynamic role.

Qualifications

• Outstanding verbal, interpersonal, and written communication skills.
• Ability to prioritize and manage a diverse set of tasks daily.
• Experience handling high call and traffic volumes in a busy office.
• Demonstrated initiative and autonomy within a team.
• Proficiency with Apple and Microsoft software including Word and Excel.
• Willingness to travel up to 50% and work evenings/weeknights when needed.
• Preferred bilingual ability in Spanish/English.

Responsibilities

• Serve as front-line responder for transfer admissions via phone, email, text, and in-person visits.
• Counsel prospective students on status, requirements, transfer credits, and financial aid timelines.
• Process applications and update records in AdmissionsCRM; ensure completeness of requirements.
• Make admissions decisions following university guidelines and issue official notification letters.
• Maintain transfer admissions records and transcript evaluation policies.
• Represent the university at recruitment events and travel as needed.
• Collaborate with university offices to ensure accurate, timely communications.

Skills

Verbal communication

Written communication

Interpersonal skills

Multitasking

Customer service

Driving

Bilingual (Spanish/English) preferred

Microsoft Word/Excel

Team collaboration

Job description

Shenandoah University is seeking a Transfer Admissions Counselor for our main campus in Winchester, Virginia. This full-time benefited role focuses on delivering excellent service to prospective transfer students and collaborating with faculty and staff to meet enrollment goals.

You will manage applications, advise on transfer credits and financial aid, and represent the university at events. Travel and evening commitments are required in this dynamic role.