Impactful Financial Aid Counselor & Loan Specialist

CIO Applications Europe; Winchester (VA); On-site; USD 40,000 - 55,000; Full time

Job summary

The Chronicle Of Higher Education, Inc. is seeking a full-time Financial Aid Counselor/Loan Specialist at Shenandoah University in Winchester, Virginia. In this position, you will play a crucial role in counseling students and processing loans to ensure compliance with financial aid regulations.

You must possess excellent customer service skills, attention to detail, and a Bachelor’s degree. Collaboration with various departments and outreach initiatives is a key aspect of this role.

Qualifications

• Experience in financial aid, student services, or a related field preferred.
• Demonstrated customer service experience required.
• Familiarity with federal, state, and private financial aid regulations preferred.

Responsibilities

• Advise students on financial aid eligibility and application processes.
• Certify and reconcile federal Direct and private student loans.
• Maintain compliance with Title IV and institutional regulations.
• Collaborate with campus partners for accurate processing.

Skills

Customer service skills

Organizational skills

Communication skills

Attention to detail

Problem-solving ability

Teamwork

Proficiency in financial aid systems

Proficiency in Microsoft Office/Google Suite

Education

Bachelor’s degree from an accredited institution

Tools

Ellucian

Microsoft Office

Google Suite

Job description

The Chronicle Of Higher Education, Inc. is seeking a full-time Financial Aid Counselor/Loan Specialist at Shenandoah University in Winchester, Virginia. In this position, you will play a crucial role in counseling students and processing loans to ensure compliance with financial aid regulations.

You must possess excellent customer service skills, attention to detail, and a Bachelor’s degree. Collaboration with various departments and outreach initiatives is a key aspect of this role.