Transfer Academic Advisor (Academic Advisor)

City University of New York; New York (NY); Hybrid; USD 50,000 - 62,000; Full time

Job summary

John Jay College of Criminal Justice is seeking a Transfer Academic Advisor to support new freshmen and transfer students, including CUNY Justice Academy participants. You will manage a caseload, advise on transfer credit, and disseminate college policies.

The role requires collaboration with partner campuses, staying updated on admissions and program changes, and contributing to student success through advising and workshops.

Qualifications

• Bachelor's degree required.
• One or two years of direct advising experience with transfer students, disabled students, or students in academic difficulty.
• Excellent interpersonal, organizational, and communication skills are required.
• Ability to effectively interact with a diverse faculty, staff and student population while representing the Academic Advising Center and the College to internal and external constituents is required.

Responsibilities

• Work individually with students to clarify academic policies and actions, assist with course selection/registration, and provide transfer support.
• Work with students to support degree progress utilizing various CUNY technologies.
• Provide referrals, resources, and workshop facilitation for academic support, student opportunities and scholarships.
• Discuss career exploration, major selection, career-degree alignment, and career milestones.
• Send student communications, document/track all student contact and respond to alerts and cases as assigned in current CUNY student platform.
• Provide basic information on financial literacy and financial aid resources/events, answer general FA questions and support outreach to students who need to take action to maintain aid.
• Run various reports within CUNY student platforms to support student-level caseload management, if applicable.
• May provide functional guidance to Part-Time and/or junior staff.
• May engage in special projects or other duties as assigned.

Skills

Interpersonal skills

Organizational skills

Communication skills

Diversity awareness

Education

Bachelor's degree in psychology, sociology, counseling or related field

Job description

Transfer Academic Advisor (Academic Advisor)

POSITION DETAILS

ABOUT JOHN JAY COLLEGE

John Jay College of Criminal Justice is a senior college of the City University of New York (CUNY) and an internationally recognized leader in educating for justice. Led by President Karol V. Mason, John Jay is a federally designated Hispanic-serving institution, it is ranked third in the nation in Black student success, and it is a top ten institution for promoting student social mobility. John Jay is proud to serve a diverse and dynamic student body of 15,000 students that includes nearly fifty percent students who are first in their family to attend college as well as students who are immigrants, from low-income families, or from other historically underrepresented groups in higher education.

The College participates in the doctoral programs of the Graduate Center of CUNY, and offers bachelor’s and master’s degrees both in traditional criminal justice-related fields of study as well as in a robust portfolio of liberal arts and sciences programs that highlight themes of justice across the arts, sciences, humanities, and social sciences. The College seeks staff and faculty members who thrive in multicultural academic environments and are committed to access and excellence in higher education.

POSITION OVERVIEW

The Transfer Academic Advisor will report to the to the Senior Transfer Academic Advisor – CUNY Justice Academy on the Transfer Advisement Team.

This position will perform the following duties below in addition to the responsibilities listed in the CUNY Title Overview:

• Participate in group and individual advisement and registration sessions for all new freshman and transfer students including CUNY Justice Academy students.
• Work with a case load of students on academic probation to develop individualized academic plans.
• Advise CUNY Justice Academy (CJA) students at select partner campuses on transition requirements, transfer credit equivalencies, and selection of courses.
• Disseminate information on John Jay college and CUNY policies and procedures.
• Serve as information resource on Justice Academy policies and procedures for students, faculty and staff at partner campuses.
• Co-facilitate Justice Academy events with community college and John Jay partners.
• Maintain student transition tracking databases and CJA advising email account.
• Participate in cross-training on data reporting and transition cycle processes on CUNYFirst.
• Stay abreast of changing institutional information including admissions requirements, new programs, course changes, deadlines, important dates, costs, expanding facilities, updates in college-wide initiatives, transfer requirements, and state and federal mandates.
• Engage in professional development activities such as joining professional organizations, staying current with professional standards and literature, and building information technology skills to enhance work performance.

QUALIFICATIONS

Bachelor's Degree required.

OTHER QUALIFICATIONS

• Bachelor's degree in psychology, sociology, counseling or related field
• One or two years of direct advising experience with one or more of the following student populations preferred: transfer students, disabled students, or students in academic difficulty
• Excellent interpersonal, organizational, and communication skills are required
• Ability to effectively interact with a diverse faculty, staff and student population while representing the Academic Advising Center and the College to internal and external constituents is required.

CUNY TITLE OVERVIEW

• Work individually with students to clarify academic policies and actions, assist with course selection/registration, and provide transfer support.
• Work with students to support degree progress utilizing various CUNY technologies.
• Provide referrals, resources, and workshop facilitation for academic support, student opportunities and scholarships.
• Discuss career exploration, major selection, career-degree alignment, and career milestones.
• Send student communications, document/track all student contact and respond to alerts and cases as assigned in current CUNY student platform.
• Provide basic information on financial literacy and financial aid resources/events, answer general FA questions (deadlines, types of aid etc.) and support outreach to students who need to take action to maintain aid.
• Run various reports within CUNY student platforms to support student-level caseload management, if applicable.
• May provide functional guidance to Part-Time and/or junior staff.
• May engage in special projects or other duties as assigned.

Job Title Name: Academic Advisor

CUNY TITLE

Assistant to HEO

FLSA

Exempt

COMPENSATION AND BENEFITS

$50,350 - $61,525

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

CLOSING DATE

The review of resumes will begin on October 2, 2026

The posting closes on October 16, 2026

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Location: John Jay College

Job Type: Full-Time