Student Success Coordinator (Academic Program Coordinator) - Apple Corps

John Jay College of Criminal Justice; New York (NY); On-site; USD 68,000 - 80,000; Full time

Job summary

John Jay College of Criminal Justice, through APPLE Corps, seeks a Student Success Coordinator to support the engagement, retention, and academic success of students in the four-year program in New York City. Reporting to the APPLE Corps Program Manager, you will help build community among cohorts, coordinate peer mentorship, and deliver co-curricular programming.

The role includes recruiting and training up to eight peer success coaches, developing workshops, advising sophomores, managing

Qualifications

• Bachelor's Degree required.
• Strong communication skills (oral and written) with students, faculty and staff.
• Experience in leadership development for urban college students.

Responsibilities

• Support engagement, retention, and academic success of APPLE Corps students.
• Build community among cohorts and coordinate peer mentorship.
• Develop and deliver student success workshops for peer coaches and APPLE Corps.
• Coordinate peer-led outreach to support recruitment and retention.
• Provide sophomore-focused advisement and support.
• Contribute to co-curricular programming and APPLE Corps events.
• Manage program communications and social media presence.
• Pursue professional development to stay current with best practices in student engagement and leadership.

Skills

Leadership development

Social media

Organizational skills

Education

Bachelor's degree

Job description

Job Title:Student Success Coordinator (Academic Program Coordinator) - Apple Corps

Job ID:32875

Location:John Jay College

Full/Part Time:Full-Time

Regular/Temporary:Regular

Position Overview

APPLE Corps is a leadership program at John Jay College of Criminal Justice committed to helping students explore public service, social justice, equity issues in policing, and civic and community engagement in New York City. Students are supported by the coordinated care of a team of academic and career advisors for four years, including summers.

Reporting to the APPLE Corps Program Manager, the Student Success Coordinator (Academic Program Coordinator) will support the engagement, retention, and academic success of APPLE Corps students. The Coordinator will play a central role in building community among APPLE Corps cohorts, coordinating peer mentorship, implementing co-curricular programming, and providing targeted sophomore support and advisement.

In addition to the general duties, the Student Success Coordinator (Academic Program Coordinator) will:

• Recruit, train, and supervise up to eight APPLE Corps peer success
• Develop and facilitate student success workshops for peer success coaches and APPLE Corps
• Coordinate peer-led outreach activities that support recruitment, engagement, and retention of program
• Provide sophomore-focused advisement and support, helping students navigate the transition from first to second year and preparing them for upper-division requirements.
• Contribute to the design and delivery of co-curricular programming, including APPLE Corps-wide meetings and events held throughout the academic year.
• Collaborate with APPLE Corps program staff to align supports and strengthen student
• Create content for program communications, promotional materials, and manage the APPLE Corps social media presence.
• Participate in professional development to remain current with best practices in student engagement, peer leadership, and academic success initiatives.

About John Jay College

John Jay College of Criminal Justice is a senior college of the City University of New York (CUNY) and an internationally recognized leader in educating for justice. Led by President Karol V. Mason, John Jay is a federally designated Hispanic-serving institution, it is ranked third in the nation in Black student success, and it is a top ten institution for promoting student social mobility. John Jay is proud to serve a diverse and dynamic student body of 15,000 students that includes nearly fifty percent students who are first in their family to attend college as well as students who are immigrants, from low-income families, or from other historically underrepresented groups in higher education.

The College participates in the doctoral programs of the Graduate Center of CUNY, and offers bachelor’s and master’s degrees both in traditional criminal justice-related fields of study as well as in a robust portfolio of liberal arts and sciences programs that highlight themes of justice across the arts, sciences, humanities, and social sciences. The College seeks staff and faculty members who thrive in multicultural academic environments and are committed to access and excellence in higher education.

Qualifications

Bachelor's Degree required.

Preferred Qualifications

The successful candidate will be a team player with a demonstrated ability in peer program design and implementation and with extensive experience in leadership development for urban college students. The ability to communicate clearly to students, faculty, and administrators orally and in writing is a must. Strong preference will be given to candidates with

• Leadership development
• Familiarity with social media
• Excellent organizational

CUNY Title Overview

Provides basic operational and analytical support related to a College's specialized academic program.

• Supports the directors and managers with orientation preparation, student advisement regarding program requirements, and providing basic information about financial aid and registration
• Manages office records including faculty files; prepares reports and surveys; collects and maintains statistical data on program activities
• Serves as liaison to various College offices to provide service delivery and appropriate referrals to students
• Collects and reviews syllabi to ensure compliance with standards
• Serves as resource person for students and faculty regarding program policies and procedures
• May supervise office operations and/or monitor department budget
• Performs related duties as

Job Title Name: Academic Program Coordinator

CUNY TITLE

Assistant to HEO

FLSA

Non-exempt

Compensation and Benefits

$68,470 - $79,974 Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

Closing Date

The review of resumes will begin on October 28, 2026. The posting closes on November 6, 2026.

Job Search Category

CUNY Job Posting: Managerial/Professional

Equal Employment Opportunity

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.