Transcript Services Coordinator

Northwest Missouri State University; Maryville (MO); On-site; USD 23,000 - 28,000; Full time

Job summary

Northwest Missouri State University located in Maryville, Missouri, invites applications for a Transcript Specialist. This 12-month, full-time role handles transcript requests, fee processing, and enrollment tasks while delivering quality customer service within the Registrar’s Office.

The position requires a high school diploma and strong computer literacy, detail orientation, and communication skills to manage records, assist students, staff, and faculty, and ensure regulatory compliance in

Qualifications

• Education: High school diploma.
• Experience: computer literacy required with ability to learn and use database applications, data entry, keyboarding, word processing and spreadsheets.
• Must be detail oriented and organized.
• Strong written and verbal communication skills required.
• Must operate standard office machines and maintain complex filing systems.
• Must be able to train, assign work, and review the work of student workers.

Responsibilities

• Process daily transcript requests via mail, web, and fax.
• Manage transcript fee assignments and deposits with the Bursar’s Office and keep accurate records.
• Complete online enrollment segments and assist with enrollment processes.
• Manage state-mandated reverse transfer processes.
• Create and maintain filing systems (digital and manual).
• Monitor and manage enrollment through electronic systems and front desk tasks.
• Provide policy/process information including deadlines, schedule changes, withdrawals, refunds, grading policies, and transfers.
• Explain and apply FERPA and other laws to registrar duties to protect student records.
• Assist other Registrar’s Office staff as needed and back up enrollment verifications.
• Support the office operations to ensure accurate and timely student data.

Skills

Computer literacy

Detail oriented

Written and verbal communication

Office equipment operation

Train student workers

Education

High school diploma

Job description

Northwest Missouri State University located in Maryville, Missouri, invites applications for a Transcript Specialist. This 12-month, full-time role handles transcript requests, fee processing, and enrollment tasks while delivering quality customer service within the Registrar’s Office.

The position requires a high school diploma and strong computer literacy, detail orientation, and communication skills to manage records, assist students, staff, and faculty, and ensure regulatory compliance in