Transcon Finance Agent

Expeditors; Bensenville (IL); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Paid vacation

Health insurance

401(k) retirement plan

Employee stock purchase plan

Work from home days

Job summary

Expeditors, a global logistics leader, seeks a reliable professional in the Chicagoland area to ensure timely movement of freight and precise information flow within the TRANSCON department, delivering exceptional customer service. You will support invoicing, data entry, and billing accuracy to uphold service standards.

Responsibilities include timely invoicing, 24-hour client billing, KPI adherence, and collaboration with vendors and Expeditors teammates to maintain strong relationships and

Qualifications

• Knowledge of the Chicagoland area.
• 6 months to 1 year related experience in Domestic operations.
• Excellent oral and written communication skills.
• Proven history of providing exceptional customer service.

Responsibilities

• Ensure timely invoicing and payable process flow.
• Ensure accurate data entry into our operational system.
• Ensure accurate and timely billing to our clients.
• Ensure clients receive invoices within 24hrs of invoicing.
• Meet billing and accounting KPI standards in accordance with company procedures.
• Build relationships with vendors and internal Expeditors employees to ensure timely payment and vendor satisfaction.

Skills

Communication skills

Customer service

MS Office

Tools

Excel

PowerPoint

OneNote

Job description

Company Description

We take care of our employees, and they take care of our customers!

Company Description

We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Scope of Position: To Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the TRANSCON Department

Major Duties and Responsibilities

Operations

• Ensure smooth and timely Invoicing and payable process flow.
• Ensure accurate and timely data entry into our operational system
• Ensure accurate and timely billing to our clients.
• Ensure clients receive invoices within 24hrs of invoicing.
• Ensure the following reports and accounting issues are handled timely and effectively:
• APD
• Credits
• Debits
• Contribute to maintain good relationships with suppliers through quick resolution of any payable issues.
• Build Relationships with vendors and internal Expeditors employees to insure timely payment and vendor satisfaction
• Maintain compliance with Expeditors internal procedures and external requirements in accordance with government regulations.
• Understand department process flow, and looking for best practices to improve accounting efficiency and productivity
• Meet billing and accounting KPI standards in accordance with the Company's procedures
• Network communications, timely responses to emails and requests (internal and external)
• Escalation of problems to Management when necessary
• Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
• Adhere to the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Qualifications

Qualifications, Experience and Education Requirements

• Knowledge of the Chicagoland area.
• Six months to one year related experience in Domestic operations.
• Operations/Industry Knowledge preferred
• Excellent oral and written communication skills
• A proven history of providing exceptional customer service at all levels
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
• Excellent organizational skills, time management skills in addition to a professional attitude
• Great attitude and background based on compliments from customers and coworkers
• Strong MS Office skills including Excel, PowerPoint, and OneNote

Additional Information

Additional Information

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long-Term Disability Insurance
• 401(k) Retirement Savings Plan (US only)
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• 26 work from home days per year
• The position pays $20.00-$28.00 per hour based on education and experience

All your information will be kept confidential according to EEO guidelines.