Transcon Finance Agent

Expeditors; Bensenville (IL); Hybrid; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health plan

401(k) plan

Stock purchase plan

Paid time off

WFH days

Training & development

Life insurance

Disability insurance

Dental & vision

Holidays

Job summary

Expeditors in the Chicagoland area seeks a detail-oriented Operations Associate to ensure timely invoicing, accurate data entry, and precise client billing. The role supports payable flows, reports, and vendor relations to resolve issues quickly.

Ideal candidates have 6–12 months of domestic operations experience and strong MS Office skills. This position emphasizes compliance, customer service, and timely responses within Expeditors processes.

Qualifications

• Knowledge of the Chicagoland area.
• Six months to one year related experience in Domestic operations.
• Excellent oral and written communication skills
• Proven history of providing exceptional customer service
• Strong MS Office skills including Excel, PowerPoint, and OneNote

Responsibilities

• Ensure smooth and timely invoicing and payable process flow.
• Ensure accurate and timely data entry into our operational system
• Ensure accurate and timely billing to our clients.
• Ensure clients receive invoices within 24hrs of invoicing.
• Handle reports and accounting issues including APD, Credits, Debits
• Maintain relationships with suppliers to resolve payable issues
• Build relationships with vendors and Expeditors employees to ensure timely payment
• Maintain compliance with internal procedures and government regulations
• Improve accounting efficiency and productivity through process improvements
• Meet billing and accounting KPI standards
• Respond timely to emails and requests; escalate problems when needed
• Promote compliance and integrity; adhere to company culture attributes

Skills

Oral and written communication

Interpersonal skills

MS Office skills

Tools

MS Office (Excel, PowerPoint, OneNote)

Job description

Job Description

Scope of Position: To Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the TRANSCON Department ** _ ___

Major Duties and Responsibilities:

Operations:

• Ensure smooth and timely Invoicing and payable process flow.
• Ensure accurate and timely data entry into our operational system
• Ensure accurate and timely billing to our clients.
• Ensure clients receive invoices within 24hrs of invoicing.
• Ensure the following reports and accounting issues are handled timely and effectively:
  • APD
  • Credits
  • Debits
• Contribute to maintain good relationships with suppliers through quick resolution of any payable issues.
• Build Relationships with vendors and internal Expeditors employees to insure timely payment and vendor satisfaction
• Maintain compliance with Expeditors internal procedures and external requirements in accordance with government regulations.
• Understand department process flow, and looking for best practices to improve accounting efficiency and productivity
• Meet billing and accounting KPI standards in accordance with the Company’s procedures
• Network communications, timely responses to emails and requests (internal and external)
• Escalation of problems to Management when necessary
• Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
• Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Qualifications:

Qualifications

Qualifications, Experience and Education Requirements

• Knowledge of the Chicagoland area.
• Six months to one year related experience in Domestic operations.
• Operations/Industry Knowledge preferred
• Excellent oral and written communication skills
• A proven history of providing exceptional customer service at all levels
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
• Excellent organizational skills, time management skills in addition to a professional attitude
• Great attitude and background based on compliments from customers and coworkers
• Strong MS Office skills including Excel, PowerPoint, and OneNote

Additional Information

Additional Information

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long-Term Disability Insurance
• 401(k) Retirement Savings Plan (US only)
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• 26 work from home days per year
• The position pays $20.00-$28.00 per hour based on education and experience

All your information will be kept confidential according to EEO guidelines.