Transcon Agent (Outbound)

Expeditors; Ellenwood (GA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health plan

Paid time off

Life Insurance

Employee stock purchase plan

Training and development program

Growth opportunities

Referral bonus

Job summary

Expeditors in Ellenwood, GA is seeking a Logistics/ Freight Coordinator to ensure smooth freight flow, enter data accurately, and manage tracking and billing processes. You will coordinate with customers and suppliers to meet service standards and compliance requirements.

The role emphasizes timely communication, KPI adherence, and maintaining updated procedures. Familiarity with ocean docs and hazardous materials is a plus, with strong Excel/Word skills and fluent English.

Qualifications

• Bachelor's degree or 1 year of related experience.
• Knowledge of domestic transportation industry.
• Understanding of ocean documentation process is a plus.
• Strong interpersonal and clear, concise communication.
• Pro‑active, well organized with good time management.
• Proficient in Excel and Word.
• Hazardous Materials certification preferred.
• Fluent in English, written and verbal.
• Typing speed of 45 wpm.

Responsibilities

• Ensure smooth and timely freight process flow.
• Accurate and timely data entry into our operational system.
• Track and Trace Transcon files and reporting.
• Accurate and timely client and vendor billing.
• Ensure delivery of freight and timely clearance when applicable.
• Interact with customers in arranging shipments to meet service standards.
• Maintain good relationships with suppliers.
• Meet compliance at all times.
• Respond promptly to emails and requests.
• Meet KPI standards per Company policy.
• Understand customer procedures and maintain updated internal DLSOPs.

Skills

Domestic transportation knowledge

Ocean documentation understanding

Interpersonal communication

Pro‑active organization

English fluency

Typing speed 45 wpm

Education

Bachelor's degree or equivalent experience

Tools

Excel

Word

Job description

Job Description

Major Duties and Responsibilities

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Transcon files and reporting
• Ensure accurate and timely client and vendor billing
• Ensure delivery of freight and timely clearance when applicable
• Interact with customers in arranging their shipments to meet customers service standards
• Contribute and maintain good relationships with suppliers
• Meet compliance at all times
• Network communications, timely responses to emails and requests
• Meet KPI standards in accordance with Company policy
• Understand customers procedures and maintain updated internal DLSOPs

Qualifications

• Bachelor's Degree or 1-year related experience
• Domestic Transportation industry knowledge
• Understanding of ocean documentation process a plus
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
• Pro‑active, strong organizational skills
• Good computer skills (Excel, Word)
• Hazardous Materials certification (preferred)
• Fluent in English: written and verbal communication
• Ability to type: 45 wpm

Benefits

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus