Transaction Specialist II

Yamaha Motor Corporation, USA; Kennesaw (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) and Profit Sharing

Fertility Benefits

37.5 hour work-week

Medical, Dental, Vision

Life and AD&D Insurance

Wellness Program

Short-Term Disability Coverage

Long-Term Disability

Student Debt Repayment Benefits

Ability to borrow Yamaha product

Job summary

Yamaha Motor Finance Corporation - USA is seeking a Transaction Specialist to support the Commercial Finance Risk (Wholesale) team. You will review transactions for accuracy, process payments, and assist with reporting and projects.

The role emphasizes timely completion and problem resolution. Ideal candidates have an Associates degree or equivalent, 4 years in customer service/data entry (Powersports/Leasing preferred), and strong proficiency with Windows, Word, Excel and Outlook.

Qualifications

• Associates degree or equivalent combination of education/experience.
• 4 years of experience in customer service, data entry in the Powersports and/or Leasing industry preferred.
• Some Accounting background is preferred.
• Strong knowledge of Windows-based software and Microsoft Word, Excel and Outlook are required.
• Must be able to work independently, follow through with minimum direction and follow up on own initiative.
• Ability to prioritize with a sense of urgency, multitask, meet deadlines with accuracy and adapt quickly to changes in a fast-paced environment.
• Strong problem-solving skills, attention to detail and decision-making skills.
• Excellent communication skills.
• Excellent time management skills.

Responsibilities

• Oversight of all manners of payments, applications, allocations, disbursements, payment disputes and identify potential inaccurate payment transactions.
• Assists with the day-to-day tasks including, investigating customer concerns, invoice/billing disputes, provide detailed answers, resolve issues in a timely manner.
• Update and/or correct interest rates and terms in accounts receivable systems of record
• Review and process commencements, extensions, deferments, and payoffs timely and accurately.
• Respond to emails from the shared email box throughout the day and ensure timely communication when issues arise and upload documents to the account record (as needed).
• Ensure the accuracy and timeliness of processing credit disputes and corrections received from portfolio & servicing teams.
• Support the Commercial Risk (Wholesale) team with projects, additional tasks, and special assignments.

Skills

Customer service

Data entry

Attention to detail

Communication

Education

Associates degree or equivalent

Tools

Windows-based software

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Yamaha Motor Finance Corporation - USA has an exciting opportunity for a Transaction Specialist. This position is responsible for supporting activities of the Commercial Finance Risk (Wholesale) team within YMFC-US. The Transaction Specialist will review Commercial Finance transactions for accuracy and will ensure that all transactions are processed and completed on time. The Transaction Specialist will also assist with reporting and other tasks.
What You'll Be Doing

• Oversight of all manners of payments, applications, allocations, disbursements, payment disputes and identify potential inaccurate payment transactions.
• Assists with the day-to-day tasks including, investigating customer concerns, invoice/billing disputes, provide detailed answers, resolve issues in a timely manner.
• Update and/or correct interest rates and terms in accounts receivable systems of record
• Review and process commencements, extensions, deferments, and payoffs timely and accurately.
• Respond to emails from the shared email box throughout the day and ensure timely communication when issues arise and upload documents to the account record (as needed).
• Ensure the accuracy and timeliness of processing credit disputes and corrections received from portfolio & servicing teams.
• Support the Commercial Risk (Wholesale) team with projects, additional tasks, and special assignments.

What You Need To Be Successful

• Associates degree or equivalent combination of education/experience
• 4 years of experience in customer service, data entry in the Powersports and/or Leasing industry preferred.
• Some Accounting background is preferred.
• Strong knowledge of Windows-based software and Microsoft Word, Excel and Outlook are required.
• Must be able to work independently, follow through with minimum direction and follow up on own initiative.
• Ability to prioritize with a sense of urgency, multitask, meet deadlines with accuracy and adapt quickly to changes in a fast-paced environment.
• Strong problem-solving skills, attention to detail and decision-making skills.
• Excellent communication skills.
• Excellent time management skills

Don't meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. At Yamaha, we understand that talent comes in various forms, as such we are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!
What's In It For You

• 401(k) and Profit Sharing
• Fertility Benefits
• 37.5 hour work-week
• Medical, Dental, Vision
• Life and AD&D Insurance
• Wellness Program
• Short-Term Disability Coverage (for hourly roles)
• Long-Term Disability
• Student Debt Repayment Benefits
• Ability to borrow Yamaha product

Reports to: Department Manager
Yamaha Motor Corporation, USA is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability or any other status protected by federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all employees.