Transaction Specialist

AmericanTCS; United States; On-site; USD 45,000 - 50,000; Full time

Job summary

FiduciaryxChange, recently integrated as part of Ascensus, seeks a coordinator to handle participant transactions and respond to Plan Sponsor queries. You will maintain system contact changes, monitor support emails, and assist with plan sponsor requests in a fast-paced environment.

The role requires 2+ years of qualified plan experience, bilingual English/Spanish, and strong Excel/Office skills. You will contribute to annual disclosures, audits data collection, and compliance efforts.

Qualifications

• Bachelor's or Associate Degree.
• At least 2 years of qualified plan experience.
• Bilingual in English and Spanish.
• Qualified plan document experience would be a plus.
• Strong interpersonal skills.
• Excellent oral and written communication skills.
• Ability to organize, prioritize, and manage multiple tasks within established timeframe.
• Excellent analytical and critical thinking skills.
• Exceptional skills in Microsoft Office Suite, Excel, preferred.
• Being familiar with Microsoft Word and Adobe Acrobat a plus.

Responsibilities

• Completes participant transaction requests
• Responds to Plan Sponsor questions or co-ordinates with service providers
• Maintains the ATCSF Ad min system contact changes
• Ongoing daily monitoring of support and team emails
• Assists in overseeing plan sponsor service requests
• Completes annual and interim notices and disclosures
• Assist with Audit and YE Compliance Data Collection
• Force out monitoring and processing

Skills

Interpersonal skills

Oral & written communication

Excel proficiency

Organizational skills

Bilingual English/Spanish

Attention to detail

Multitasking ability

Education

Bachelor's or Associate Degree

Tools

Microsoft Word

Adobe Acrobat

Job description

FiduciaryxChange, recently integrated as part of Ascensus, is dedicated to reducing the risk and administrative burden of adhering to ERISA guidelines. Our suite of flexible and comprehensive fiduciary services helps 401(k) plan sponsors, advisors and administrators effectively meet their obligations. Led by experienced professionals, we uphold a Prudent Expert Standard of Care and offer specialized services such as Pooled Employer Plans, 402(a) Named Plan Fiduciary Services and 3(16) Plan Administrator support.

This position will be responsible for completing transactions, such as loans, hardship, termination distributions, QDROs, RMDs, and In-service distribution. They will follow a 7 step protocol to make sure the transaction is accurate and to prevent fraud. The position requires direct contact and interaction with participants.

Responsibilities

• Completes participant transaction requests
• Responds to Plan Sponsor questions or co-ordinates with service providers
• Maintains the ATCSF Ad min system contact changes
• Ongoing daily monitoring of support and team emails
• Assists in overseeing plan sponsor service requests
• Completes annual and interim notices and disclosures
• Assist with Audit and YE Compliance Data Collection
• Force out monitoring and processing

Skills & Qualifications

• Bachelor's or Associate Degree
• At least 2 years of qualified plan experience
• Bilingual in English and Spanish
• Qualified plan document experience would be a plus
• Strong interpersonal skills
• Excellent oral and written communication skills
• Ability to organize, prioritize, and manage multiple tasks within established timeframe
• Excellent analytical and critical thinking skills
• Exceptional skills in Microsoft Office Suite, Excel, preferred.
• Being familiar with Microsoft Word and Adobe Acrobat a plus.

The national average salary is $45,000 - $50,000, exclusive of any bonuses and benefits. This salary range represents the low and high end for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case‑by‑case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit careers.ascensus.com/#Benefits.