Transaction Management Operations Analyst – 401(k) Payroll Processing

Jobtailor; Pennington (NJ); On-site; USD 45,000 - 65,000; Full time

Job summary

Jobtailor is seeking a detail-focused operations professional in New Jersey to support 401(k) and Non-Qualified Deferred Compensation plan processing. You will handle moderately complex transactions, reconcile data, and respond to client inquiries across multiple channels.

The role emphasizes accuracy, initiative, and strong communication as you work with plan sponsors and service teams to meet deadlines and maintain regulatory compliance.

Qualifications

• Highly organized and detail oriented.
• Self-starter attitude with initiative.
• Ability to multi-task and handle multiple projects quickly.
• Excellent written and verbal communication; able to influence and negotiate.
• Proven ability to deliver comprehensive solutions to complex problems.
• Familiarity with 401(k) products and MLII/iGate applications.

Responsibilities

• Perform moderately complex transaction processing and reconciliation with medium to large monetary impact.
• Respond to moderately complex client inquiries through numerous channels
• Analyze and resolve moderately complex transactions requiring escalations and exceptions
• Identify risks and process improvement opportunities
• Monitor assigned plans on a scheduled basis
• Support 401(k) and Non-Qualified Deferred Compensation plan transaction processing

Skills

Transaction Processing

Reconciliation

Payroll Processing

Data Analysis

Excel Proficiency

Education

College degree preferred

Tools

MLII/iGate Applications

Microsoft Word

Microsoft Excel

Job description

• Perform moderately complex transaction processing and reconciliation with medium to large monetary impact
• Respond to moderately complex client inquiries through numerous channels
• Analyze and resolve moderately complex transactions requiring escalations and exceptions
• Identify risks and process improvement opportunities
• Receive and process incoming Non-Qualified Contribution payrolls
• Process manual enrollments and miscellaneous process requests
• Correct incoming files for plan rejects
• Follow established procedures, audit, and regulatory guidelines
• Work with Plan Sponsors, Customer Service Managers, and supporting areas
• Monitor assigned plans on a scheduled basis
• Support 401(k) and Non-Qualified Deferred Compensation plan transaction processing

Requirements

• Highly organized
• Self-starter attitude and demonstrates initiative
• Ability to multi-task and handle multiple projects in a short time period
• Exceptional attention to detail and ability to hold others accountable without direct supervision
• Flexibility to handle a variety of tasks and projects independently
• Strong written and verbal communication skills; ability to influence, challenge, and negotiate
• Proven ability to provide comprehensive solutions to complex needs and/or problems
• Ability to prioritize and meet established deadlines
• Proficient Microsoft Excel and Word skills
• Excellent verbal and written communication skills
• Ability to adapt to a changing environment
• Familiarity with 401(k) products and MLII/iGate applications
• 40 hours per week
• 1st shift
• College degree preferred

Core Competencies

Demonstrates strong transaction processing and reconciliation skills, particularly in 401(k) and Non-Qualified Deferred Compensation plans, while maintaining exceptional attention to detail and the ability to manage multiple projects effectively.

Highest-signal resume keywords

• Transaction Processing
• Reconciliation Skills
• 401(k) Products Familiarity
• Microsoft Excel Proficiency
• Strong Communication Skills

ATS Optimization Keywords

Hard Skills

• Transaction Processing
• Reconciliation
• Payroll Processing
• Data Analysis
• File Correction

Soft Skills

• Highly Organized
• Self-Starter
• Attention to Detail
• Flexibility
• Ability to Multi-Task

Industry Keywords

• 401(k) Plans
• Non-Qualified Deferred Compensation
• Client Inquiries
• Process Improvement
• Regulatory Guidelines

Tools & Technologies

• Microsoft Excel
• Microsoft Word
• MLII/iGate Applications