TRAINING TECHNICIAN.

Naval Education and Training Command; San Diego (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Naval Education and Training Command is seeking a civilian aide to provide comprehensive clerical and administrative support to students, ensuring procedures are followed and records are properly managed. The role includes mustering coordination, pay and personnel guidance, and broad use of Navy systems.

The incumbent will handle sensitive data, support educational services, and work with CPPA and PSDs to resolve pay and personnel issues while maintaining high standards of customer service and

Qualifications

• At least one year of specialized experience at or equivalent to GS-05 in federal service or private/public sector.
• Experience managing student lifecycle and training records in automated military/educational databases.
• Providing administrative and personnel customer support including verifying student musters and processing leave requests.
• Generating recurring or ad-hoc reports to support academic planning and decision-making.
• Safeguarding sensitive data by applying privacy policies and PII procedures.

Responsibilities

• Provide a full range of clerical and administrative services and customer service supporting students.
• Assist in development, verification and coordination of student mustering with military input.
• Review outgoing correspondence and evaluations for timely replies and policy adherence.
• Maintain PII standards for all documentation and disposal.
• Act as CPPA and liaison to PSDs for pay and personnel matters.
• Utilize systems such as BUPERS Online, NSIPS, FLTMPS, Fleet Training Management and Planning Systems, and Salesforce.
• Provide counseling on advancements, housing allowances, officer/enlisted programs, statements of service, per diem, and lodging entitlements.
• Perform administrative and clerical functions in support of the command’s Educational Services Officer.

Skills

Student lifecycle management

Administrative support

Customer service

PII handling

Reporting & analytics

Tools

BUPERS Online

NSIPS

FLTMPS

Navy SITES/Sailforce

Job description

Duties

• You will provide a full range of clerical and administrative services and customer service supporting students, to include general administration, office automation, and clerical support.
• You will assist in the development, verification and coordination of student mustering, working with military to obtain needed input.
• You will review outgoing correspondence, messages and enlisted evaluations to ensure timely reply/submission and adherence to procedures and policies.
• You will maintain Personally Identifiable Information (PII) standards for all documentations, to include disposal.
• You will act as a Command Pay and Personnel Administrator (CPPA), command liaison to all servicing Personnel Support Detachments (PSDs) for students’ major concern/issues/problems on all pay and personnel matters, ensuring effective resolution.
• You will utilize various systems such as BUPERS (Bureau of Naval Personnel) Online, Navy Standard Integrated Personnel System, Fleet Training Management and Planning Systems, Corporate Enterprise Training Activity Resource Systems, and Salesforce.
• You will provide technical assistance and counseling to officer and enlisted personnel concerning advancements, housing allowances, officer/enlisted programs, statement of service, per diem, lodging entitlements, etc.
• You will perform various administrative and clerical functions in support of the command’s Educational Services Officer.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement.
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.

Qualifications

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Managing student lifecycle and training pipeline records in automated military or educational databases (such as CeTARS, FLTMPS, NSIPS, or comparable training management systems), including processing gains, enrollments, setbacks, disenrollments, reclassifications, holds, and graduations; 2) Providing administrative and personnel customer support, including verifying student musters, processing leave requests, coordinating reporting documentation, and explaining basic military pay, travel, or entitlement procedures; 3) Generating recurring or ad-hoc reports (such as class rosters, hold reports, and student man-hour metrics) to support academic planning and operational decision-making; and 4) Safeguarding sensitive data and records by applying privacy policies, Personally Identifiable Information (PII) standards, and records management procedures in accordance with governing directives.

Additional qualification information can be found from the following Office of Personnel Management website:

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

Additional information

This position is covered by the Department of Defense Priority Placement Program.

Additional vacancies may be filled by this announcement.

A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.

During the application process you will have the ability to opt-in to make your resume available to hiring managers in the agency who have similar positions in the local commuting area. Depending on the hiring organization and the position being filled, job requirements (e.g., security clearance, travel, drug testing, financial disclosure filing, bargaining unit status, etc.) may vary. Other hiring managers filling similar positions may offer relocation expense reimbursement and/or may offer recruitment incentives for new employees, depending on funding availability and in accordance with policy. If you opt-in and are referred on a certificate, your resume will be available to other hiring managers for 180-days from the date the job announcement closes. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at:

PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation.

ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application:?1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link:

Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.