Training Support Specialist

Foundation Finance Company, LLC; Rothschild (WI); On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

Day-one Health Benefits

401(k) with company match

Paid Sick Time Off

Paid Parental Leave

Employer Paid Life and Disability

Wellbeing on Demand Program

Flexible Work Environment

Job summary

Foundation Finance Company, LLC seeks a Training Support Specialist to uphold training strategies and assist the Training department in preparing employees to meet company goals. You will review implementations, assess outcomes, and help ensure programs drive performance.

Responsibilities include creating training materials, coordinating room setup, managing calendars, documenting notes, proctoring exams, updating resources, and delivering onboarding and orientation content under supervision.

Qualifications

• Associate degree or higher required; relevant education/experience considered with combination.
• At least 1 year related experience and/or training; or equivalent.
• Ability to effectively present information to customers, clients, employees and leadership.
• Knowledge of Microsoft Office suite and any applicable role-specific development or design software.

Responsibilities

• Perform administrative functions for the Training department, including preparing training materials, coordinating room and workstation setup, developing agendas, and documenting meeting notes.
• Create and manage scheduling for Training Specialists and the broader department, coordinating calendars across multiple team members.
• Maintain accurate department logs, records, and tracking systems to support reporting and compliance.
• Monitor team progress on assignments and ensure deadlines and deliverables are met.
• Proctor examinations and evaluate/grade assessments for training program integrity.
• Update training resources and materials under supervision to maintain relevance.
• Complete onboarding tasks for new employees and ensure a welcoming experience.
• Deliver training content for orientation, basic software proficiency, and refresher sessions under supervision.
• Draft written training communications and instructional materials.

Skills

Presentation skills

MS Office proficiency

Education

Associate degree in organizational development, human resources, education or related field

Tools

Microsoft Office Suite

Job description

Training Support Specialist

The Training Support Specialist upholds FFC’s company training strategies by supporting the Training department functions. This role reviews implementation and assesses outcomes to ensure training programs are effectively preparing employees to meet the company’s goals.

Pay Range

USD $24.00 - USD $26.00 /Yr.

Essential Duties and Responsibilities

• Perform administrative functions for the Training department, including but not limited to preparing training materials, coordinating room and workstation setup, developing agendas, and documenting meeting notes.
• Create and manage scheduling for Training Specialists and the broader department, coordinating calendars across multiple team members to ensure optimal coverage and efficiency.
• Maintain accurate department logs, records, and tracking systems to support operational reporting and compliance.
• Monitor team progress on assignments and initiatives, proactively ensuring deadlines are met and deliverables remain on track.
• Proctor examinations and evaluate/grade assessments as required to support training program integrity.
• Regularly review and update training resources and materials under the direction of the Training Assistant Manager to ensure accuracy and relevance.
• Complete all required tasks associated with new employee onboarding, ensuring a seamless and welcoming experience for incoming staff.
• Deliver developed training content for new employee orientation, basic computer and software proficiency, and refresher training sessions under the supervision of the Training Assistant Manager.
• Draft written training communications, announcements, and instructional materials under the supervision of the Training Assistant Manager.
• Other duties as assigned by management. Must be able to come to work promptly and regularly. Must be able to take direction and work well with others. Must be able to work under the stress of deadlines. Must be able to concentrate and perform accurately. Must be able to react to change productively.

Minimum Qualifications

• Associate degree in organizational development, human resources, education or related field.
• Minimum 1-year related experience and/or training; or equivalent combination of education and experience.
• Ability to effectively present information to customers, clients, employees and leadership.
• To perform this job successfully, an individual should have knowledge of Microsoft Office suite and any applicable role specific development or design software.

About Foundation Finance

Foundation Finance Company (FFC), a Great Place to Work certified company since 2017, is a fast-growing consumer finance company working with home improvement contractors across the U.S. to drive sales through flexible, customer-focused financing options.

Available Benefits:

• Day-one Health Benefits (medical, dental, vision, and flexible spending options like HSA or FSA accounts).
• 401(k) with company match enrollment on day-one.
• Paid, Sick and Volunteer Time Off.
• Paid Parental Leave Options.
• Employer Paid Life and Disability.
• Wellbeing on Demand Program.
• Flexible Work Environment with a casual dress code.

Office environment with significant time spent sitting, typing and talking on the telephone.

Foundation Finance Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

These benefits are designed to support our employees in their professional growth, health, and overall well-being. Eligibility, coverage details, and enrollment processes will be provided during the onboarding process. At Foundation Finance Company, we are committed to fostering a positive work environment where employees can thrive both personally and professionally.

Remote Work Disclaimer

Foundation Finance Company LLC requires that remote employees must reside in one of the following states to be considered for any of our remote positions: AL, AR, AZ, CO, FL, GA, IL, IN, KY, LA, MD, MI, MN, MO, MS, NC, NJ, NV, NY, OH, OK, OR, SC, TN, TX, UT, VA, WA, and WI.