Training Supervisor (open)

Hyve Solutions; Olive Branch (MS); On-site; USD 42,000 - 64,000; Full time

Job summary

HYVE Solutions is seeking a Training Supervisor to lead and develop Training Specialist staff across multiple Logistics Centers. You will ensure SLA delivery for annual training and support resource planning aligned to corporate objectives.

Responsibilities include delivering End User-level training, OSHA/safety sessions, and coordinating onboarding. The role requires leadership, planning, and a proactive approach to training program effectiveness.

Qualifications

• Able to build solid, effective working relationships.
• Able to work under stress with high workloads and deadlines.
• Able to analyze data from diverse sources and recommend actions.
• Able to adapt to change and set high performance goals.
• Proficient with basic computer applications (spreadsheets, word processors, databases).
• Capable of independent work with minimal supervision.
• Can lead a team and set direction in ambiguous environments.
• Strong time management and organization skills.
• Excellent delegation and customer service orientation.
• Willingness to maintain confidentiality of sensitive information.

Responsibilities

• Supervise, coach, train, and evaluate Training Specialist staff across multiple locations.
• Ensure delivery of SLAs for annual training in Logistics Centers.
• Assist with resource planning and training budget aligned with corporate objectives.
• Deliver End User-level training and OSHA/safety program sessions.
• Facilitate new employee orientation and coordinate scheduling in LRC.
• Evaluate training program effectiveness and update documentation.
• Contribute to budgeting and strategic planning.
• Represent the department in logistics initiatives and projects.
• Meet attendance and punctuality standards.
• Perform additional duties as assigned.

Skills

Leadership

Time management

Customer service

Data analysis

Adaptability

Communication

Multitasking

Organization

Decision making

Team guidance

Tools

Spreadsheets

Word processors

Databases

Job description

@HYVE Solutions, missions to help customers, business partners, and employees achieve success through shared goals, strategies, resources and technology solutions.

JOB DESCRIPTION

Training Supervisor

Supervises, coaches, trains, develops and evaluates Training Specialist staff members in multiple locations. Responsible for ensuring delivery of SLAs in all Logistics Centers for annual training. Assists the Sr. Quality Manager with the development of resource plans and budget in support of maintaining training efficiencies in each center in line with Corporate Logistics' strategic objectives. Responsible for delivery of functional End User-level training.

• Managing Remote Human Capital - Supervises a diverse group of Logistics Center Training Specialist staff in multiple locations. Accomplishes work without considerable direction. Assists with career development and training opportunities for the Training Specialists. Responsible for measuring, reporting, and monitoring metrics associated with the delivery of services (SLAs) by individual staff members and the team.
• Provide classroom, one-on-one, and OJT training to new and existing employees on the LC Standard Operating Procedures (SOP's), and other opportunities identified by the Corporate Quality team.
• Provide facilitation with HR for new employee orientation (NEO), and coordinate/schedule employees for the LRC.
• Conduct annual OSHA and Safety compliance training, as well as assisting the Maintenance dept with MHE training.
• Assist with evaluating the effectiveness of the training program.
• Performs ongoing review and updating of existing designated training documentation in concert with Corporate Quality Team.
• Planning / Budgeting - Assists with establishing concise and measurable organizational goals/objectives and priorities that are consistent in supporting corporate objectives.
• Participates in departmental, division, and corporate strategic and tactical planning processes.
• Represents the department and the Logistics operations environment as an active participant in various strategic initiatives, projects and business related activities that directly impact Logistics.
• Performs additional duties as assigned.
• Meets attendance and punctuality standards.

What We're Looking For

• Able to build solid, effective working relationships with others.
• Able to constructively work under stress and pressure when faced with high workloads and deadlines.
• Able to assimilate research data from a variety of sources, analyze, and recommend appropriate courses of action to take.
• Able to adjust readily to change and adapt as needed. Able to set high short/long-term goals/standards of performance for self, subordinates, and others.
• Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at a basic level.
• Able to work independently with minimum supervision.
• Ability to effectively operate within an ambiguous environment and independently set team direction, goals and objectives.
• Strong leadership capability with effective delegation skills, strong customer service orientation and proven time management skills.
• Must be highly organized, detail oriented and capable of multi-tasking.
• Minimum three to five years supervisor/management experience.
• Able to maintain confidentiality of sensitive information.

Location: On-site

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.