Training Store Manager

Bumgarner Oil Company; Hickory (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Bumgarner Oil Company is seeking a Training/Convenience Store Manager in Hickory, NC to oversee daily store operations, supervise staff, maintain inventory, and drive sales while ensuring compliance with company policies.

The role requires a strong leader, excellent customer service, and hands-on experience with POS systems, budgeting, and labor scheduling to meet profitability and service standards. This is a full-time position with growth opportunities within our local network.

Qualifications

• High school diploma or equivalent; a business-related degree is preferred.
• Previous experience as a manager in retail or a convenience store setting is required.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Proficient in basic computer skills and POS systems.
• Strong organizational and problem-solving skills.

Responsibilities

• Lead and supervise store personnel, including recruitment, training, and evaluations.
• Ensure exceptional customer service and handle inquiries promptly.
• Monitor and drive sales, analyze reports, and manage budgets to optimize profitability.
• Oversee inventory, ordering, receiving, and shrinkage control.
• Maintain store operations, health and safety compliance, and signage.
• Prepare and submit reports on sales and expenses to management.
• Engage with the community and support local promotions.

Skills

Leadership

Communication

Interpersonal skills

POS proficiency

Education

High school diploma or equivalent

Bachelor's degree in Business Administration (preferred)

Tools

POS systems

Job description

Job Details

Job Location: Hickory, NC 28602

Position Summary: The Training/Convenience Store Manager is responsible for overseeing the daily operations of a convenience store, ensuring high levels of customer service, maintaining inventory, managing staff, and meeting sales goals. This position requires a strong leader who can motivate team members, maintain store standards, and drive profitability while ensuring compliance with company policies and regulations.

Key Responsibilities:

Leadership and Staff Management:

• Recruit, train, and supervise store personnel.
• Conduct performance evaluations and provide ongoing feedback and training.
• Schedule staff and manage labor costs to ensure optimal coverage.

Customer Service:

• Ensure that all customers receive exceptional service.
• Handle customer complaints and inquiries promptly and efficiently.
• Train staff to maintain high customer service standards.

Sales and Financial Management:

• Monitor daily sales and develop strategies to achieve and exceed sales targets.
• Analyze financial reports and metrics to identify areas for improvement.
• Manage store budgets, control expenses, and optimize profitability.

Inventory Management:

• Oversee inventory levels and ensure timely replenishment of stock.
• Conduct regular inventory audits and coordinate with suppliers for ordering and receiving products.
• Minimize shrinkage through effective inventory control measures.

Store Operations:

• Ensure the store complies with health and safety regulations and company policies.
• Maintain cleanliness and organization of the store, including products and signage.
• Implement marketing and promotional strategies to enhance sales.

Reporting and Documentation:

• Prepare and submit reports on sales, expenses, and operational issues to upper management.
• Accurately manage cash handling and financial transactions.

Community Engagement:

• Build and maintain positive relationships with the community.
• Participate in local events and promotions to enhance store visibility.

Qualifications:

• High school diploma or equivalent; a degree in business administration or a related field is preferred.
• Previous experience as a manager in a retail management or a convenience store setting is required
• Previous experience in retail management or a convenience store setting is required.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Proficient in basic computer skills and point-of-sale (POS) systems.
• Strong organizational and problem‑solving skills.

Physical Requirements:

• Ability to stand for extended periods and lift up to 50 pounds.
• Availability to work a variety of shifts as needed.