General Manager - Convenience Store (Cromer Rd)

Applegreen (US) Welcome Centers; Lexington (SC); On-site; USD 55,000 - 75,000; Full time

Job summary

Applegreen (US) Welcome Centers in Lexington, SC, is seeking a Convenience Store General Manager to oversee day-to-day operations, staff, and profitability. This salaried role emphasizes strong leadership, budgeting, and customer service to maintain an exceptional store experience.

You will manage staffing, inventory, reports, and target attainment, working closely with the District Manager and regional teams to drive sales and margins while ensuring compliance and high standards.

Qualifications

• Must have strong leadership and staff-management abilities.
• Experience driving KPI targets and sales performance.
• Solid understanding of P&L and financials is required.
• Excellent verbal and written communication skills.

Responsibilities

• Oversee daily store operations, staffing, and scheduling.
• Ensure accurate cash handling, reporting, and deposits.
• Maintain store standards in housekeeping, merchandising, and service.
• Lead regular staff meetings and drive customer satisfaction.
• Monitor inventory, control costs, and coordinate with regional managers.

Skills

Leadership

Staff management

KPI targets

P&L understanding

Customer service

Budgeting

MS Office

Retail management

Sales targets

Education

High School/GED

Tools

Microsoft Office

Job description

POSITION TITLE: CONVENIENCE STORE GENERAL MANAGER

DEPARTMENT: EXPRESS LANE / PITT STOP SOUTH CAROLINA

REPORTS TO: DISTRICT MANAGER

FLSA: EXEMPT / SALARY

Position Summary

As a Convenience Store General Manager, you will have the opportunity to create and maintain an exceptional store experience for your guests. This is a salaried/exempt position and typically reports to the District Manager. The Convenience Store Manager will oversee a retail location’s staff and activities to achieve a profitable store location. The Store Manager will be responsible for the day to day running of the store including stock control, overheads, staff, gross profit, and reporting.

Duties/Responsibilities

• Staff management: interview, selection, and training of all staff for the retail location.
• Organizes and oversees the schedules and work of staff.
• Confirms daily sales reports and cash receipts; ensures monies are deposited regularly, and reports are submitted as prescribed by company policies.
• Ensure store standards are consistently improved in terms of housekeeping, merchandising, presentation, and service.
• Holds regular communication meetings with staff to ensure all plans are carried out.
• Addresses customer needs and resolves issues, ensuring positive and long-term customer relationships.
• Ensures inventory data is correct by performing spot inventory counts and checks.
• Collaborates with regional managers to develop, coordinate, and identify cost-effective advertising and hiring strategies.
• Ensures that the store always looks clean and inviting.
• Achieve Gross Profit Margin, Net Margin and Sales Targets as agreed with District Managers
• Performs other related duties as assigned.

Essential Skills, Experience, And Education Requirements

• Must be at least eighteen (18) years of age.
• Excellent verbal and written communication skills
• Strong leadership and management skills with ability to motivate staff.
• Experience working to targets, KPI’s and measurements.
• Understanding of P&L and financials
• Excellent customer service abilities and positive attitude
• Flexible and open schedule
• High School/GED required.
• Customer service experience required.
• Retail management experience highly preferred
• Ability to work flexible hours including days, evenings, weekends and holidays to meet the needs of the business.
• Intermediate knowledge of Microsoft Office, including Teams, Excel and Outlook
• Frequent standing for long periods of time
• Must be able to lift 25-50 pounds at times.