Training Store Manager

Cubbardexpress; Hickory (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

Paycom - ATS is seeking a Training/Convenience Store Manager to oversee daily operations at the Hickory, NC location. The role emphasizes strong leadership, staff supervision, inventory control, and profitability while maintaining compliance with company policies.

Responsibilities include recruiting and training staff, ensuring excellent customer service, analyzing sales data, managing budgets, and coordinating promotions.

Qualifications

• High school diploma or equivalent required or preferred; degree in business administration favored.
• Retail management experience required; prior convenience store/retail leadership experience preferred.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills are essential.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Proficiency with basic computer skills and POS systems.
• Strong organizational and problem-solving skills are needed.

Responsibilities

• Lead and supervise store personnel; recruit, train, and evaluate staff.
• Maintain exceptional customer service and handle inquiries/complaints promptly.
• Develop and execute strategies to achieve sales targets and manage budgets.
• Oversee inventory levels and coordinate replenishment with suppliers.
• Ensure health and safety regulations and company policies are followed.
• Prepare reports on sales, expenses, and operations for upper management.
• Engage with the local community and support promotions to boost store visibility.

Skills

Leadership

Team management

Communication skills

Interpersonal abilities

Flexible hours

POS systems

Organizational skills

Problem-solving

Education

High school diploma or equivalent

Business administration degree (preferred)

Tools

POS systems

Basic computer skills

Job description

Job Details:

Job Location: Cubbard Express Corporate Office - Hickory, NC, Salary Range: Undisclosed, Position Summary:

The Training/Convenience Store Manager is responsible for overseeing the daily operations of a convenience store, ensuring high levels of customer service, maintaining inventory, managing staff, and meeting sales goals. This position requires a strong leader who can motivate team members, maintain store standards, and drive profitability while ensuring compliance with company policies and regulations.

Key Responsibilities:

Leadership and Staff Management:

• Recruit, train, and supervise store personnel.
• Conduct performance evaluations and provide ongoing feedback and training.
• Schedule staff and manage labor costs to ensure optimal coverage.

Customer Service:

• Ensure that all customers receive exceptional service.
• Handle customer complaints and inquiries promptly and efficiently.
• Train staff to maintain high customer service standards.

Sales and Financial Management:

• Monitor daily sales and develop strategies to achieve and exceed sales targets.
• Analyze financial reports and metrics to identify areas for improvement.
• Manage store budgets, control expenses, and optimize profitability.

Inventory Management:

• Oversee inventory levels and ensure timely replenishment of stock.
• Conduct regular inventory audits and coordinate with suppliers for ordering and receiving products.
• Minimize shrinkage through effective inventory control measures.

Store Operations:

• Ensure the store complies with health and safety regulations and company policies.
• Maintain cleanliness and organization of the store, including products and signage.
• Implement marketing and promotional strategies to enhance sales.

Reporting and Documentation:

• Prepare and submit reports on sales, expenses, and operational issues to upper management.
• Accurately manage cash handling and financial transactions.

Community Engagement:

• Build and maintain positive relationships with the community.
• Participate in local events and promotions to enhance store visibility.

Qualifications:

• High school diploma or equivalent; a degree in business administration or a related field is preferred.
• Previous experience as a manager in a retail management or a convenience store setting is required
• Previous experience in retail management or a convenience store setting is required.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Proficient in basic computer skills and point-of-sale (POS) systems.
• Strong organizational and problem-solving skills.

Physical Requirements:

• Ability to stand for extended periods and lift up to 50 pounds.
• Availability to work a variety of shifts as needed.