Training Specialist I

Roots Community Health; Oakland (CA); On-site; USD 65,000 - 85,000; Full time

Job summary

Roots Community Health in Oakland, CA is seeking a Training Specialist I to deliver equity-driven training for staff, trainees, and external partners. You will prepare, facilitate, and evaluate comprehensive programs within CHW and workforce development tracks to uplift marginalized communities.

You'll collaborate with subject matter experts to adapt curricula to national standards, integrate Mental Health First Aid, and ensure compliance with HIPAA and ADA while tracking participation and

Qualifications

• Excellent verbal and written communication; guide group discussions and professional environments.
• Experience implementing training in clinical or community health settings.
• Proficiency with e-learning platforms, digital tools, and HIPAA/ADA ethics.
• Ability to manage multiple cohorts, deadlines, and curricula.
• Commitment to empowering marginalized communities of African and Indigenous descent.

Responsibilities

• Deliver dynamic, interactive training sessions using diverse instructional methodologies.
• Facilitate the 45-to-48-hour CHW classroom training footprint across core dimensions.
• Lead onboarding modules including Roots History, Epidemiology, and Interpersonal/Professional Skills.
• Integrate Adult Mental Health First Aid into protocol-driven trainings.
• Support workforce initiatives to transition staff into sustainable healthcare careers.
• Collaborate with SMEs to align content with Community Health Worker standards.
• Incorporate MAA billing and regulatory literacy into routine instruction.
• Assist in evaluating training efficacy and maintain trainee hours and completion records.
• Attend department and staff meetings to align instruction with SOPs.

Skills

Training delivery

CHW curriculum

Universal onboarding

Mental Health First Aid

Workforce development

Regulatory literacy

Job description

Description

Position Summary:

The Training Specialist I is responsible for delivering high-impact, equity-driven training within the organization and with external partners to support Roots’ mission of uplifting and empowering high-priority, marginalized communities. Operating under the supervision of the Roots Training Manager, this role focuses on preparing, facilitating, and evaluating comprehensive training programs. This includes supporting the delivery of foundational classroom curriculum for the Community Health Worker (CHW) program, assisting with administering standard Workforce Development training, and facilitating sessions for specialized certifications like Adult Mental Health First Aid. By collaborating with subject matter experts and program managers, the Training Specialist I ensures all staff, trainees, and partners are equipped with the pedagogical, clinical, and interpersonal competencies required to mitigate social determinants of health (SDOH).

Duties and Responsibilities:

• Training Delivery & Facilitation: Conduct dynamic, interactive training sessions using diverse instructional methodologies that emphasize repetition, peer-to-peer modules, and active student "teach-backs".
• CHW Curriculum Execution: Facilitate the 45-to-48-hour classroom training footprint across core instructional dimensions, including client engagement, behavioral health, trauma-informed care, and toxic stress analysis.
• Universal Training Administration: Lead the execution of Roots Universal Training modules required for organizational onboarding:
  • Roots History: Anchoring new employee hires in the organization's mission, values, and community rituals.
  • Epidemiology: Introducing localized health disparities and health literacy trends within target zones like East Oakland.
  • Interpersonal/Professional Skills: Delivering the Professionalism Suite to cultivate workplace success, boundary setting, and compliance standards.
• Mental Health First Aid Integration: Conduct protocol-driven training and certifications in Adult Mental Health First Aid to prepare participants to respond to acute psychiatric and substance use crises.
• Workforce Development Support: Support specialized workforce initiatives to transition staff and community members into sustainable healthcare careers, reinforcing the CHW track as a lifelong professional path.
• Collaborative Design & Adaptability: Partner with subject matter experts to adapt instructional content to align with the Community Health Worker national standard frameworks.
• MAA & Regulatory Literacy Integration: Incorporate knowledge of Medi‑Cal Administrative Activities (MAA) billing, state Medi‑Cal eligibility navigation, complex care management, and mandatory reporting laws into routine instruction.
• Impact Evaluation & Record Keeping: Assist in evaluating training efficacy through mock office simulations and structured assessments, maintaining precise tracking systems for trainee participation, hours credit, and completion records.
• Administrative Support: Attend department and staff meetings as necessary to align instruction with broader Learning standard operating procedures.

Requirements

Core Competencies:

• Presentation & Communication: Excellent verbal and written communication skills; demonstrated ability to guide group discussions, manage professional environments, and lead community rituals.
• Clinical/Community Framework Experience: Proven experience implementing training within a clinical setting, healthcare navigation network, or community health framework.
• Technical & Regulatory Proficiency: Comfort utilizing e-learning platforms, digital tools, and electronic medical records navigation systems, while preserving critical ethical standards such as HIPAA and the ADA.
• Project Management & Collaboration: Strong organizational skills with a proven ability to manage multiple training cohorts, deadlines, and pre-designed curricula simultaneously.
• Cultural Humility & Adaptability: Ability to pivot delivery based on stakeholder needs, maintaining a firm commitment to empowering communities of African and Indigenous descent.