Training Specialist I

simmonsbank; Little Rock (AR); On-site; USD 42,000 - 56,000; Full time

Job summary

Simmons First National Corporation is seeking a Training Specialist I to oversee, coordinate, teach, and coach training for retail associates. The role covers in-person, virtual, and one-to-one sessions, with development of learning aids and ongoing programs.

Ideal candidates will have BS/BA, 1–3 years banking experience, strong presentation and organizational skills, and the ability to travel as needed in a fast-paced environment.

Qualifications

• BS/BA degree from a 4-year college preferred.
• 1-3 years of banking experience focused in the retail area required.

Responsibilities

• Evaluate associates in the classroom and identify knowledge discrepancies that need to be trained.
• Partner with the Learning Manager of the assigned area and provide support for all operational training needs.
• Recommend and influence changes to training procedures as needed to improve staff performance.
• Deploy enterprise learning solutions to drive knowledge transfer and business impact.
• Present training materials to various audiences as needed, in various forums (instructor-led and virtual).
• Monitor and report on effectiveness of the training programs used.
• Organize training sessions specific to various roles in the company and ensure all associates receive the appropriate transfer of knowledge.
• Oversee attendance and report to Learning Manager any discrepancies in class attendance.
• Complete all classroom documentation and submit associate tracking reports within 5 business days of the classroom experience.
• Ensure that student competency requirements are met within each class by every associate.

Skills

Presentation skills

Planning & organization

Interpersonal communication

Training delivery

Reading documents

Time management

Travel willingness

Microsoft PowerPoint

Education

BS/BA degree

Tools

Microsoft Office

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

A Training Specialist I is responsible for overseeing, coordinating, teaching, coaching, and presenting training to the associates from the retail areas of the bank. The role conducts training in a one-to-one, virtual, and group setting. They will also be responsible for follow up and the development of learning aids and programs for on-going development. The position requires an individual who excels in a fast-paced environment and one who can adjust quickly to change.

Essential Duties and Responsibilities

• Evaluate associates in the classroom and identify knowledge discrepancies that need to be trained
• Partner with the Learning Manager of the assigned area and provide support for all operational training needs
• Recommend and influence changes to training procedures as needed to improve staff performance
• Deploy enterprise learning solutions to drive knowledge transfer and business impact
• Present training materials to various audiences as needed, in various forums (instructor-led and virtual)
• Monitor and report on effectiveness of the training programs used
• Organize training sessions specific to various roles in the company and ensure all associates receive the appropriate transfer of knowledge
• Oversee attendance and report to Learning Manager any discrepancies in class attendance
• Complete all classroom documentation and submit associate tracking reports within 5 business days of the classroom experience
• Ensure that student competency requirements are met within each class by every associate
• Performs other duties and responsibilities as assigned

Qualifications

• Ability to read and interpret documents such as procedure manuals, general business correspondence, and /or journals or government regulations
• Ability to effectively present information in one-to-one and small group situations to associates and leaders within the organization
• Excellent planning, organizational, and decision-making skills
• Excellent interpersonal and communication skills (oral and written)
• A proficiency in Microsoft presentation software
• Good knowledge of various training and teaching methods
• Excellent time management skills
• The position will require extensive time in the classroom teaching as well as extensive travel.
• The ability to stand for long periods of time

Education and/or Experience

• BS/BA degree from a 4-year accredited college/university preferred
• 1-3 years of banking experience focused in the retail area required

Equal Employment Opportunity Information

Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.