Training Specialist I

Simmons Bank; Northcreek Commons (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

Simmons Bank in Tennessee seeks a Training Specialist I to oversee, coordinate, teach, coach, and present training to retail associates. The role includes one-to-one, virtual, and group settings, plus follow-up and development of learning aids.

The position requires adaptability in a fast-paced environment with substantial travel. Responsibilities include evaluating learners, partnering with the Learning Manager, deploying learning solutions, and ensuring competency through documentation and

Qualifications

• Ability to read and interpret business documents and regulations
• Excellent presentation and communication skills in one-to-one, small groups, and larger audiences
• Strong planning, organizational, and decision-making abilities
• Excellent interpersonal and written communication skills
• Proficiency with Microsoft PowerPoint and related tools for training delivery
• Knowledge of various training and teaching methods
• Excellent time management and the ability to travel extensively
• Ability to stand for long periods and work in a fast-paced environment

Responsibilities

• Evaluate associates in the classroom and identify knowledge gaps that require training
• Partner with the Learning Manager to support operational training needs
• Recommend changes to training procedures to improve staff performance
• Deploy enterprise learning solutions to drive knowledge transfer and business impact
• Present training materials in instructor-led and virtual formats
• Monitor and report on training program effectiveness
• Organize training sessions for various roles and ensure proper knowledge transfer
• Oversee attendance and report discrepancies to the Learning Manager
• Complete classroom documentation and submit tracking reports within 5 business days
• Ensure competency requirements are met in every class
• Perform other duties as assigned

Skills

Presentation skills

Coaching

Facilitation

Interpersonal communication

Planning

Time management

Adaptability

Public speaking

Education

BS/BA degree from a 4-year accredited college/university

Tools

Microsoft PowerPoint

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

A Training Specialist I is responsible for overseeing, coordinating, teaching, coaching, and presenting training to the associates from the retail areas of the bank. The role conducts training in a one-to-one, virtual, and group setting. They will also be responsible for follow up and the development of learning aids and programs for on-going development. The position requires an individual who excels in a fast-paced environment and one who can adjust quickly to change.

Essential Duties and Responsibilities

• Evaluate associates in the classroom and identify knowledge discrepancies that need to be trained
• Partner with the Learning Manager of the assigned area and provide support for all operational training needs
• Recommend and influence changes to training procedures as needed to improve staff performance
• Deploy enterprise learning solutions to drive knowledge transfer and business impact
• Present training materials to various audiences as needed, in various forums (instructor-led and virtual)
• Monitor and report on effectiveness of the training programs used
• Organize training sessions specific to various roles in the company and ensure all associates receive the appropriate transfer of knowledge
• Oversee attendance and report to Learning Manager any discrepancies in class attendance
• Complete all classroom documentation and submit associate tracking reports within 5 business days of the classroom experience
• Ensure that student competency requirements are met within each class by every associate
• Performs other duties and responsibilities as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Ability to read and interpret documents such as procedure manuals, general business correspondence, and /or journals or government regulations
• Ability to effectively present information in one-to-one and small group situations to associates and leaders within the organization
• Excellent planning, organizational, and decision-making skills
• Excellent interpersonal and communication skills (oral and written)
• A proficiency in Microsoft presentation software
• Good knowledge of various training and teaching methods
• Excellent time management skills
• The position will require extensive time in the classroom teaching as well as extensive travel.
• The ability to stand for long periods of time

Education and/or Experience

• BS/BA degree from a 4-year accredited college/university preferred
• 1-3 years of banking experience focused in the retail area required

Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.