Training Specialist

Compunnel, Inc.; Washington; On-site; USD 70,000 - 90,000; Full time

Job summary

A technology services company is seeking an experienced Training Specialist to design and deliver IT training programs supporting the migration from Trapeze to HASTUS systems. The ideal candidate will have over 10 years of experience in technical training, excellent communication skills, and knowledge of transit systems. This role is crucial for enabling operations during a significant upgrade initiative.

Qualifications

• 10+ years of experience in technical training content development and delivery.
• 2+ years of experience with Trapeze and/or HASTUS systems.
• Ability to collaborate across departments.

Responsibilities

• Design, develop, and deliver IT training programs for Trapeze to HASTUS migration.
• Support Bus and Rail operations during the migration timeline.
• Utilize various training methods including CBT and seminars.
• Develop training materials like manuals and videos.
• Evaluate training effectiveness and adjust as needed.

Skills

Technical training content development

Communication skills

Facilitation skills

Problem-solving

Education

Bachelor’s degree in Computer Science, Information Systems, or a related field

Job description

We are seeking a seasoned Training Specialist to design, develop, and deliver IT training programs supporting the migration from Trapeze to HASTUS systems.

This role plays a critical part in enabling Bus and Rail operations during a 24-month upgrade initiative.

The ideal candidate will have extensive experience in technical training and transit systems, with a strong ability to collaborate across departments and deliver impactful learning solutions.

Key Responsibilities

• Design, develop, and deliver IT training programs for the Trapeze to HASTUS system migration.
• Support Bus and Rail daily operations throughout the migration timeline.
• Utilize various training methods including classroom sessions, computer-based training (CBT), seminars, and video resources.
• Acquire and apply knowledge of HASTUS to provide ongoing training and support.
• Develop training materials such as presentations, manuals, videos, and CBTs.
• Evaluate training effectiveness and adjust programs based on feedback and performance metrics.
• Collaborate with subject matter experts, Digital Modernization teams, and HR/Payroll to align training with organizational goals.
• Deliver training in alignment with migration waves for Bus and Rail divisions.

Required Qualifications

• Minimum of 10 years of experience in technical training content development and delivery.
• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• At least 2 years of experience with Trapeze and/or HASTUS systems.
• Excellent communication, presentation, and facilitation skills.
• Strong problem-solving abilities related to training delivery and effectiveness.