Training Specialist 2

Trilyon, Inc.; Pomona (CA); On-site; USD 75,000 - 90,000; Full time

Job summary

Trilyon, Inc. is looking to hire an Ad Scheduling Sr. Specialist in Pomona, California, responsible for end-to-end training scheduling management for a large-scale ERP deployment. You will ensure effective training scheduling for approximately 14,000 end users while partnering with program leadership and business stakeholders.

The ideal candidate will have over five years of experience in business operations and training, with proven skills in coordinating schedules. A Bachelor's degree in a relevant field is preferred, alongside knowledge of ERP systems and tools like MS Project.

Qualifications

• 5+ years in business operations and training.
• Experience with training scheduling and delivery.
• Knowledge of instructional design models.

Responsibilities

• Coordinate and schedule training for ~14K end users.
• Manage learner rosters and maintain data accuracy.
• Support training communications and issue resolutions.

Skills

Business operations

Training coordination

Organizational readiness

ERP experience

Stakeholder collaboration

Education

Bachelor's degree in business or related field

Tools

MS Project

SAP/S4HANA

Job description

Bachelor's Degree in Education, instructional design, business or an equivalent combination of education, training, and experience. Typically possesses four or more years of experience developing and/or delivering training. Demonstrated ability to communicate both technical and non-technical material in a readily understandable manner. Under general supervision of the Training manager, participates in the development, implementation, documentation and evaluation of training; serves as training instructor; provides orientation for supervisory, administrative, professional, direct care, and support staff. Prepares instructional materials and all other duties relating to the training department. Other duties as assigned within the scope of this position.

Education Requirement

High School Diploma or Equivalent.

Ad Scheduling Sr. Specialist

This role owns end-to-end training scheduling management and related operations for a large-scale ERP deployment. The Scheduling Sr Specialist partners with program leadership, training delivery teams, business stakeholders, and support functions to build and maintain an integrated training calendar, ensure accurate rosters and capacity planning, drive completion/attendance performance, and provide timely, actionable reporting aligned to the overall project plan and go-live readiness milestones.

Responsibilities

• Coordinate and schedule all end users (~14K) for training, ensuring appropriate sequencing by role, location/site, and deployment waves, while accommodating operational constraints such as shift coverage, field/crew schedules, and critical business periods.
• Coordinate and schedule training facilitators & support roles for delivery of Train the Trainer (TTT) and End User Training (EUT).
• Manage learner rosters: enrollments, cancellations, substitutions, prerequisites, and access requirements; maintain data accuracy across scheduling and learning systems.
• Build and maintain a comprehensive master training schedule, including all training sessions (ILT/WBT), session cadence, and timing of content uploads/refreshes.
• Track training attendance, completions, and exceptions; reconcile discrepancies and follow up with learners/managers to drive completion rates to inform KPIs.
• Forecast training demand, balance class sizes, monitor constraints (trainer availability, room/virtual capacity), and recommend schedule changes to meet readiness dates.
• Identify and manage refresher/make‑up training needs, timing, and schedules.
• Align the training schedule with the integrated project plan timeline and communicate session details with necessary stakeholders by release, course, and end‑user group.
• Support training communications (invitations, reminders, pre‑work, surveys).
• Support issue resolution for scheduling and access problems.
• Design make‑up windows and targeted sessions for refresher and make‑up training.

Required Skills / Attributes

Five (5) or more years of proven experience in business operations, training, organizational readiness, and/or ERP or other business transformation experience. Experience building schedules, coordinating end‑user and/or facilitator training schedules, and managing related metrics. Two or more years leading and/or supporting training or related functions, which may include implementing technical training initiatives, training development, instructional design, training delivery, training scheduling, and/or learning technologies and models such as ADDIE, Kirkpatrick, Enable Now, etc. Knowledge of tools such as MS Project or similar scheduling tools, SAP and/or S4HANA functionalities, modules, and integration points. Experience supporting a training, organizational readiness, and/or business readiness function for an enterprise‑wide level program/project. Two or more years of experience leading or supporting cross‑functional/cross‑organizational teams to achieve organizational goals and objectives. Three or more years of experience effectively interfacing, collaborating, and partnering with stakeholders, senior management, and team members to drive solutions and obtain buy‑in.

Desired Skills

Preferred: Bachelor’s degree in business, education, Human Resources, project management, instructional design, or other applicable field. Understanding of ERP systems, implementation processes, and training best practices. Knowledge or experience working in Transmission and Distribution (T&D).