Training Specialist

Cities, Inc.; Tampa (FL); On-site; USD 55,000 - 64,000; Full time

Job summary

HART is seeking a Training Specialist to design, deliver, and evaluate training for Transportation Operations, including operator programs and safety initiatives.

The role supports the Learning and Development Department and coordinates safety activities across facilities, ensuring adherence to DOT and agency policies.

Qualifications

• Bachelor's Degree in a related field and 3 years of related training experience.
• Experience with Learning Management System administration is preferred.
• Ability to conduct and supervise operator and safety training in a compliant manner.

Responsibilities

• Plan, conduct, and administer training programs for Operations employees.
• Develop online learning modules and training materials; ensure regulatory compliance.
• Evaluate training needs via surveys and interviews; coordinate classes and payroll for trainees.
• Perform onboard operator evaluations and provide feedback for improvement.

Skills

Communication skills

Deadline management

Stress resilience

Interpersonal skills

Training techniques

Presentation skills

Confidentiality

Safety compliance

Education

Bachelor's degree in related field

Tools

Excel

PowerPoint

Word

Outlook

Visio

Job description

LOCATION: 4305 East 21st Ave., Tampa, FL 33605

PAY RATE: $55,458.00 - $64,250.40

POSITION PURPOSE:

The Training Specialist plans, conducts, and administers programs that train HART employees and improve their skills and knowledge, specializing in the training of Operations employees, including operators and controllers. Additionally, this position assists in the coordination of safety related activities for Agency facilities and provides technical and administrative support to the Learning and Development Department.

ESSENTIAL JOB FUNCTIONS

• Provides in depth transportation training and re-training programs for new and current vehicle operators and other Operations personnel. Uses a variety of instructional techniques to engage all learning styles. Conducts advanced defensive driving training for employees requiring contractually mandated refresher training; performs annual Vehicle Operator and refresher training. Performs on-board Vehicle Operator evaluations.
• Develops and maintains specialized online learning modules, training manuals, and course materials. Reviews training materials from a variety of sources and recommends appropriate materials. Maintains and distributes training manuals and instructional materials for all Operations employees. Ensures all training is compliance with Federal, State and local regulations.
• Evaluates and assesses training needs through surveys, interviews with employees, and/or consultations with managers or departments.
• Monitors costs, schedule classes, sets up systems and equipment, and coordinates class enrollment. Maintains training files and records; ensures consistent quality control. Processes payroll for students and employees receiving training.

MARGINAL FUNCTIONS:

• Performs other work-related duties as assigned.

REQUIREMENTS:

Education and Experience:

• Bachelor's Degree in a related field and three (3) years of related experience in training and development for adult learners. Additional experience may substitute for education on a year-to-year basis.
• Preferred: Two (2) years of experience as a Streetcar Motorman, Professional Operator, Operations Training Specialist, Transit Supervisor or related field with at least one (1) year of Commercial Driving experience in a Public Transit environment. Previous experience developing training for adult learners. Experience with Learning Management System administration.
• Or an equivalent combination of related experience, training, and education necessary to perform successfully in the role.

Machines, Tools, & Equipment Used:

• Ability to operate small office equipment, including copy machines or multi-line telephone systems, as well as a computer for both data entry, word processing, and/or accounting purposes.
• Proficient in Microsoft Suite products such as Excel, PPT, Word, Outlook, Visio.

Licenses/Certifications:

• Florida Driver's License; must obtain Florida Commercial Driver’s License (CDL) Class (B) with “P” (Passenger) endorsement within the first 90 days of employment.
• First Aid, CPR, AED, Customer Relations and ADA Sensitivity Training.
• TSI Class completion and Certificates in the following areas preferred:
• Fundamentals of Bus Collision Investigation
• Transit Bus System Safety
• Instructors/Bus/Para Operations
• Safety Security Emergency Management
• Certified Operator Instructor

QUALIFICATIONS:

Knowledge, Skills and Abilities:

• Ability to effectively communicate instructions using verbal/non-verbal forms, which will include written forms of communication.
• Ability to meet deadlines by prioritizing and organizing plans by established deadlines.
• Ability to work under stress and interruptions without compromising safety.
• Ability to interact positively with a variety of personalities internally and externally.
• Ability to identify and correct unsatisfactory behavior and develop methodologies for correction.
• Ability to fully operate machinery, tools, and equipment required for use. Must be able to transfer these skills and abilities to trainees or designated personnel.
• Ability to maintain strict confidentiality.
• Ability to follow established safety and security system.
• Stay up to date with DOT regulations and requirements.
• Perform onboard evaluations.
• HART rules, policies, and procedures governing Bargaining/Non-bargaining employees, including labor agreements.
• Training techniques and presentation skills.
• Applicable equipment and software.
• Current and applicable governmental laws and regulations that pertain to safety and security.
• Standard office practices, procedures and equipment.

Physical Demands/Work Environment:

• Work is performed in a standard office environment. Incumbent may sometimes be in an outdoor, street, community, or shop environment.
• Ability to hear, see, speak, and perceive color, depth and texture.
• Subject to standing, walking, bending, reaching, stooping, and lifting of objects up to 50 pounds.
• May be exposed to potentially intimidating and/or unreceptive members of the public; may occasionally be exposed to extreme noise and physical harm or fumes and airborne particles.

Supplemental Information

It is the responsibility of all HART employees to provide a safe and secure environment for HART customers, contractors, visitors and fellow co-workers. HART employees are also responsible for:

• Adhering to stated policies and procedures relating to health and safety, security, and quality management.
• Recognizing and reporting all accidents and hazardous conditions.
• Assisting in the development of workplace safety procdures for their respective departments.
• Promoting workplace safety procedures within their department.
• Adhering to procedures relating to the proper use and care of equipment and materials for which the role has responsibility.

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may perform other duties as assigned.

The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.

EEO Compliance: HART is committed to equal employment opportunity for all persons, regardless of race, color, creed, national origin, sex, age, marital status, sexual orientation, gender identity or expression, disability, veteran status or other status protected by Federal or State law.

ADA Compliance: Reasonable accommodations are available to persons with disabilities during the application process and/or interview process in accordance with the Americans with Disabilities Act.

HART prohibits discrimination on the basis of race, sex, color, national origin, religion, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. For more information contact HART Human Resources at [phone], [e-mail] .