Training Specialist-Maintenance

Hampton Roads Transit; Norfolk (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

Hampton Roads Transit seeks dynamic, customer-service oriented trainers to join a committed team delivering quality public transportation in the Hampton Roads region. The role focuses on developing instructional materials, delivering classroom and on-the-job training, evaluating competency, and aligning training with safety and regulatory requirements.

A two-year degree in automotive or EV maintenance and at least five years of teaching or transit vehicle maintenance experience are preferred.

Qualifications

• Professional experience in transit vehicle maintenance or technical instruction.
• Hands-on expertise in diesel engines, electrical systems, steering/suspension, brakes, HVAC, and vehicle diagnostics.
• Prior experience developing and delivering formal technical training programs.
• First Aid/CPR certification preferred.

Responsibilities

• Create instructional materials, lesson plans, presentations, practical exercises, assessments, job aids, and qualification standards.
• Conduct classroom, laboratory, simulator, field, and on-the-job training covering both technical and non-technical maintenance programs.
• Train employees on preventive maintenance, troubleshooting, repair, overhaul, and safe work practices.
• Administer written, practical, and performance-based evaluations to verify competency; support qualification, certification, and recertification processes.
• Evaluate training effectiveness and continuously improve course content, delivery methods, and instructional manuals.
• Promote compliance with agency safety policies, OSHA, DOT, and regulatory requirements; participate in safety meetings, inspections, drills, and incident investigations.

Skills

Adult learning principles

Presentation & facilitation

Technical reading & interpretation

Maintenance knowledge (electricals, hv

Collaboration with teams & vendors

Education

Associate degree in Automotive or EV maintenance

Tools

MS Office

SPEAR

Trapeze EAM

PeopleSoft

Luminator

Twin Vision

Adobe Reader

Cummins Insite

Allison DOC

Job description

Hampton Roads Transit is looking for dynamic, customer service oriented, and energetic people to become part of a committed team providing excellent and effective public transportation to the Hampton Roads region. We offer unmatched benefits and competitive wages in a stimulating and rewarding environment.

Essential Job Functions:

(Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be assigned.)

• Create instructional materials, lesson plans, presentations, practical exercises, assessments, job aids, and qualification standards.
• Conduct classroom, laboratory, simulator, field, and on-the-job training covering both technical and non-technical maintenance programs.
• Train employees on preventive maintenance, troubleshooting, repair, overhaul, and safe work practices.
• Administer written, practical, and performance-based evaluations to verify competency. Support employee qualification, certification, and recertification processes.
• Evaluate training effectiveness and continuously improve course content, delivery methods, and instructional manuals.
• Promote compliance with agency safety policies, OSHA, DOT, and regulatory requirements. Participate in safety meetings, inspections, drills, and incident investigations.
• Maintain training databases, attendance records, qualification histories, and Learning Management Systems (LMS). Prepare reports and metrics on program effectiveness.
• Align training activities with internal departments (Maintenance, Operations, Safety, HR) and external vendors.

Required Knowledge and Skills Essential to Job Functions:

• Advanced knowledge of adult learning principles, instructional methodologies, and curriculum development/evaluation techniques.
• Strong presentation, facilitation, and coaching skills, with the ability to explain complex technical data to employees of varying experience levels.
• Ability to read and interpret technical manuals, engineering drawings, schematics, and maintenance documentation.
• Understanding of the operation, diagnosis, maintenance, and repair of:
• Electrical diagnostics and testing procedures
• Steering geometry, alignment principles, suspension, and ride control
• Air brake systems, ABS, and traction control
• Transit bus HVAC systems
• Familiarity with OSHA, DOT, and transit agency safety regulations.
• Proven ability to collaborate effectively with technicians, supervisors, vendors, and regulatory personnel.

Required Software Knowledge and Skills Essential to Job Functions:

Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential. Basic problem-solving skills associated with software applications used is expected. Software usage relevant to job duties will be evaluated.

Software applications:

Advanced skills utilizing word processing, spreadsheet, presentation and database software, and specialized software related to functional areas to include but not limited to: MS Windows, MS Edge, MS Office (Word, Excel, Access, PowerPoint and Outlook), SPEAR, Trapeze EAM, PeopleSoft, Luminator, Twin Vision, Adobe Reader, WinZip, Symantec, Cummins Insite, and Allison DOC.

Safety Responsibility:

Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures and policies. Take an active part in reporting unsafe conditions and any hazards within the workplace to their Supervisor, Manager and/or the Safety Department.

Minimum Qualifications:

• Professional experience in transit vehicle maintenance, technical instruction, workforce development, or a related field.
• Demonstrated hands-on expertise in diesel engines, electrical systems, steering/suspension, brakes, HVAC, and vehicle diagnostics.
• Prior experience developing and delivering formal technical training programs.
• First Aid/CPR certification preferred.

Training and/or Education:

Knowledge of a specific vocational, administrative, or technical nature, which may be obtained with a two (2) year Associate degree, diploma or equivalent from an accredited college, technical business, vocational, or correspondence school in Automotive or Electric vehicle maintenance field.

Additional directly related experience beyond the minimum requirement may substitute for the required education based on the ratio of one and a half (1.5) years of experience for each (1) year of education.

Required Experience:

A minimum of five (5) years of experience in teaching the diagnosis, maintenance and/or repair of transit vehicles (Bus/LRV), diesel engines, electrical propulsion motors and related equipment. A combination of training, education, and experience that is equivalent to the criterion listed above and satisfies the knowledge, skills, and abilities requirements will also be considered.

Licenses or Certificates:

• Must have CDL Class B license and/or CDL permit and the ability to acquire within sixty (60) days of employment a valid Virginia CDL Class B license with air brake and passenger endorsements.
• Air Conditioning 609 or Universal
• Other Training Certificates as required

Special Requirements:

Ability to pass DOT physical examination. This position is classified as essential personnel.

FLSA Status:

Exempt

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job may require lifting boxes up to 40 lbs., bending, stooping, standing and walking. Work requires high-speed operation of keyboard device.

Unusual Demands:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work involves meeting multiple demands on a timely basis. Duties may require some seasonal overtime.

Exempt

HRT is proud to be an Equal Opportunity Employer. If you need reasonable accommodations to complete the HRT employment application and/or the interview, contact HRT Human Resources at [phone] or email [e-mail].