Training Specialist

ONE (Open Network Exchange); Scottsdale (AZ); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Exclusive Team Member Travel Discounts

Comprehensive Medical Coverage

100% Employer-Paid Dental and Vision Insurance

Health Savings Account (HSA)

401(k) Retirement Plan

Life & AD&D Insurance

Pet Insurance

Covered Parking

An Amazing Culture!

Job summary

A technology solutions provider based in Arizona is looking for a Sales Trainer to facilitate training for new and existing employees. This role involves organizing training sessions, providing coaching, and maintaining records. Candidates should have over 3 years of experience in training, preferably in the travel industry. This full-time position offers generous benefits including travel discounts, medical coverage, and a supportive work culture.

Qualifications

• 3+ years of experience delivering sales and customer service training.
• Previous experience facilitating or creating sales curriculum.

Responsibilities

• Conduct training for new hires and ongoing education.
• Maintain training registration and attendance records.
• Provide coaching to new hires while on the phones.

Skills

Excellent communication skills

Presentation skills

In-depth knowledge of the travel industry

Education

BA or equivalent work experience

Job description

ONE (Open Network Exchange) Provided Pay Range

$60,000.00/yr - $70,000.00/yr

Welcome to ONE!

Welcome to ONE!

Headquartered in sunny Arizona, we bring a global perspective to everything we do. At ONE, we specialize in delivering transformational technology and business solutions that drive meaningful impact. With decades of experience developing innovative programs and products—and leveraging next-generation technologies—we help organizations evolve, grow, and stay ahead in an ever-changing world.

The Sales Trainer is responsible for facilitating training classes for newly hired employees as well as refresher training for current employees. They will conduct effective learning sessions through classroom style training using a computer-based setting as well as individual coaching sessions.

Key Responsibilities

• Training and coordinating classes for new hire and continuing education training programs.
• Maintain adequate inventory of classroom materials and equipment, as necessary create and maintain training registration, attendance, and completion records.
• Provide on-the-job coaching to new hires while on the phones in the training classroom.
• Evaluate measure and track the progress of training participants, providing feedback, and hiring recommendations to managers.
• Organize and write basic communication materials for weekly training briefings.
• Maintain new hire employee records, including coaching information.
• Other duties as assigned.

Requirements

• BA or equivalent work experience is highly preferred.
• 3+ years of delivering sales, product and customer service training programs for new hires in inbound/outbound call center, ideally in the travel industry.
• Previous experience facilitating or creating sales curriculum.
• Excellent communication and presentation skills.
• Knowledge of the travel industry preferred.

What We Offer

• Exclusive Team Member Travel Discounts – Explore the world for less.
• Comprehensive Medical Coverage – Affordable plans to support your health and wellbeing.
• 100% Employer-Paid Dental and Vision Insurance – We’ve got you covered from day one.
• Health Savings Account (HSA) – Includes a generous company contribution.
• 401(k) Retirement Plan – Invest in your future with confidence.
• Life & AD&D Insurance – Both basic and voluntary options available.
• Pet Insurance – Because furry family members deserve care too.
• Covered Parking – Convenience and comfort, rain or shine.
• An Amazing Culture! – Join a team that values innovation, collaboration, and balance.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Training, Product Management, and Strategy/Planning

Industries

Technology, Information and Media