Training Specialist

National Center for Missing & Exploited Children (NCMEC); Alexandria (VA); Hybrid; USD 65,000 - 75,000; Full time

Job summary

National Center for Missing & Exploited Children (NCMEC) is seeking a Training Specialist to lead development and delivery of trainings for law enforcement and child-protection professionals. You will manage logistics, coordinate with a Training Program Manager, and contribute to curriculum improvements.

The role requires strong planning, coordination, and communication skills, with hybrid work options and occasional travel up to 25% to fulfill requirements.

Qualifications

• Experience in training and curriculum development, with a focus on law enforcement and/or child-protection audiences.
• Bachelor’s degree or equivalent experience in a related field.
• Excellent organizational and interpersonal skills.
• Ability to manage multiple tasks with attention to detail.

Responsibilities

• Serve as a project lead on the development of NCMEC trainings.
• Facilitate in-person training programs in collaboration with the Training Program Manager.
• Support data collection and reporting for funding and program monitoring.
• Assist in managing training attendees and communications before, during and after training.
• Collaborate with Outreach staff to align training and outreach efforts.

Skills

Collaboration

Cross-functional teamwork

Written & verbal communication

Organization & multitasking

Professional discretion

Education

Bachelor’s degree in Criminal Justice/Communication/Public Administration or related

Job description

Program Specialist Training

Req #751

Regional Office, 9176 Alternate A1A, Lake Park, Florida, United States of America

Headquarters, 333 John Carlyle, Alexandria, Virginia, United States of America

10920 Lakeline Mall Dr, Austin, TX 78717, USA

Job Description

National Center for Missing & Exploited Children

Position Description

Title

TITLE: Training Specialist

Location

LOCATION: Alexandria, VA, Lake Park, Fl, Austin, Texas

FLSA

FLSA: Exempt

Division

DIVISION: Content & Community Engagement

Department

DEPARTMENT: Community Engagement

Travel Requirement

Out-of-town travel, as required, to fulfill job requirements up to 25%.

Hours and Schedule

Generally Monday – Friday, 9:00am to 5:30pm (minimum 37.5 hours within five (5) days per week); unless otherwise required or approved by management. Occasional weekends and/or evenings. Hybrid schedule available with up to 3 days of telework.

Reports To

This position reports to the Program Manager of Training.

Supervision Exercised

None.

Responsibility for Public Contact:

Daily contact requiring courtesy, discretion, and sound judgment.

Licensing and Certification:

None.

General Description:

This position is responsible for utilizing professional experience as a law enforcement officer to enhance the capacity of the training program by creating, facilitating and managing logistics of training programs and related reporting requirements as part of the National Center for Missing & Exploited Children’s national training strategy.

Essential Duties and Responsibilities

• Serve as a project lead on the development of NCMEC trainings.
• Serve as a facilitator for in-person training programs in collaboration with the Training Program Manager.
• Provide input and feedback on current in-person training curriculum to ensure best practice implementation.
• Support the development of quality training presentations by identifying and helping cultivate a network of skilled instructors both internally and externally.
• Support robust data collection and reporting for funding support as well as program monitoring and evaluation.
• Assist the Training Team in identifying additional program opportunities for NCMEC’s efforts in the training of law enforcement and child-serving professionals.
• Support the administration of the learning management platform.
• Collaborate with Program Managers to bolster outreach and marketing/promotion of training programs and related operational resources to increase service utilization.
• Provide administrative support as needed in the management of training attendees, including processing applicants and managing the ongoing communication before, during and after the training.
• Support efforts by the Community Engagement Team to implement effective quality controls to ensure that all presentations and other training assets utilized throughout the organization are accurate and consistent with NCMEC branding.
• Regularly communicate and coordinate with Outreach staff to ensure all training and outreach efforts are in sync.
• Attend conferences and public speaking engagements and provide presentations, tours, training, and department representation when directed.
• Manage and update grant deliverables when applicable.
• Promote and exhibit loyalty to the National Center for Missing and Exploited Children and the cause of protecting children worldwide.
• Promote a professional image.
• Communicate with co-workers, management, law enforcement officials, and others in a courteous and professional manner.
• Conform with and abide by all regulations, policies, work procedures, and instructions.
• Respond promptly when returning telephone calls and replying to correspondence.

Education and Experience

• Experience as a law enforcement officer is with exposure to issues related to child protection/safety is strongly preferred.
• Bachelor’s degree in Criminal Justice, Communication, Business, Public Administration or Adult Education; or equivalent experience.
• Experience in training and curriculum development, with a focus on law enforcement and/or other child protection audiences. Preference to those with experience implementing training through multi-disciplinary strategies.
• Excellent organizational and interpersonal skills.

Knowledge, Skills and Abilities

• Demonstrated skills of collaboration and cross-functional teamwork.
• Ability to prioritize and successfully complete multiple tasks with attention to detail.
• Excellent written and oral communications, interpersonal, organizational, and general-office skills.
• Demonstrated word processing, spreadsheet and database software proficiency.
• Adaptability, flexibility and ability to work as part of a team or in an individual capacity.
• Ability to handle and maintain the integrity and confidentiality of highly sensitive material and information.

Job Details

Job Function

Specialists (203)

Pay Type

Salary

Hiring Min Rate

65,000 USD

Hiring Max Rate

75,000 USD