Training Programs Lead – Onboarding & Compliance

Great Lakes Cheese; Town of Adams (NY); On-site; USD 34,000 - 37,000; Full time

Job summary

Great Lakes Cheese is seeking a Training Coordinator to track hourly trainings, maintain audit-ready records, and coordinate the New Hire Experience from day one through year one. The role supports onboarding, SOP creation, OJT guides, and cross-functional collaboration with operations and HR.

On-site hours are 8:00am–4:30pm with some flexibility to meet business needs. Applicants should have a High School diploma or GED and at least one year of training experience; proficiency in Microsoft

Qualifications

• High School diploma or GED required.
• 1 year of training experience or related experience.
• Proficiency in Microsoft Office; strong interpersonal skills; attention to detail.

Responsibilities

• Maintain accurate records and documentation for all annual training to ensure audit readiness.
• Create and update SOPs, on-the-job training (OJT) guides, and procedural manuals.
• Coordinate administrative details of the training program, including scheduling and tracking completion.
• Ensure compliance with policies and work procedures in collaboration with the operations team.
• Facilitate and/or coordinate Train the Trainer classes to authorize internal trainers.
• Support supervisors in delivering tailored training to bridge performance gaps.
• Conduct weekly check-ins with new hires to support onboarding and training progress.
• Partner with HR to deliver effective new-hire orientation and onboarding.
• Maintain a high-visibility presence on the operations floor to provide real-time support.
• Work cross-functionally to verify completion of 30/60/90-day evaluations and OJT sign-offs.
• Assign trainers in coordination with management to ensure proper training is provided during evaluation period for new hires and existing employees.
• Research and create one-point lesson slides to address emerging training needs for hourly owners.
• Update existing Operations SOPs and instructional resources to reflect changing operational standards.
• Gather and evaluate feedback from employees and supervisors to identify and resolve training weaknesses.
• Partner with operations to present updated SOPs at shift meetings to ensure workforce-wide alignment.
• Conduct time studies as directed for positions to evaluate job classification and duties.
• Pursue continuous improvement by learning and proposing new training methods and techniques.

Skills

Microsoft Office

Interpersonal skills

Attention to detail

Time management

Education

High School diploma or GED

Program design knowledge

Job description

Great Lakes Cheese is seeking a Training Coordinator to track hourly trainings, maintain audit-ready records, and coordinate the New Hire Experience from day one through year one. The role supports onboarding, SOP creation, OJT guides, and cross-functional collaboration with operations and HR.

On-site hours are 8:00am–4:30pm with some flexibility to meet business needs. Applicants should have a High School diploma or GED and at least one year of training experience; proficiency in Microsoft