Training Manager: Maternity Cover

Dynamic Training UK Limited; Idaho; Remote; USD 60,000 - 80,000; Full time

Job summary

Dynamic Training UK Limited is seeking a motivated Training Manager for a maternity cover role. This position involves overseeing training delivery, managing client accounts, and ensuring quality assurance in training services. The ideal candidate will have a strong background in Learning and Development, excellent communication skills, and experience in client relationship management. Join a team dedicated to transforming lives through education and make a significant impact in the health and social care sector.

Benefits

Flexible working hours

Access to health and well-being resources

Career development opportunities

Employee bonus scheme

Qualifications

• Experience in Learning and Development (L&D) including Oliver McGowan Training.
• Strong account management and client relationship-building skills.
• Experience in leading and managing teams, particularly in a training or learning environment.

Responsibilities

• Oversee and manage the effective delivery of training programmes.
• Build and maintain strong relationships with key clients.
• Lead efforts to secure new clients and accounts.

Skills

Communication

Organizational Skills

Client Relationship Management

Business Development

Education

Management qualification at level 5 or above

Job description

Job Title: Training Manager (Maternity Cover)

Operational Team: Commercial

Reports to: Head Of Apprenticeships And Commercial

Location: Remote worker with minimal travel requirements

Working Hours: 37.5 hours per week

Job Summary

We are looking for a motivated and skilled Training Manager to join our team at Dynamic Training to cover as a minimum, a 9-month maternity cover. This role is pivotal in ensuring the smooth running of our training services while contributing to the overall growth of the business. As a Training Manager, you will oversee the delivery of training programmes, manage client accounts, and ensure the satisfaction of our stakeholders. You will also work closely with our Lead Trainers to continuously enhance the quality of our training services.

The Training Manager is a critical role and includes overseeing the provision of the Oliver McGowan Mandatory Training programme, ensuring a quality-driven approach, and working in partnership with our marketing team to achieve excellence and growth. The Training Manager will also be responsible for financial reporting, incoming business development enquiries, and the implementation of tenders, ensuring smooth transitions from tender to delivery. This position involves the line management of a Training Coordinator and the coordination of all aspects of programme delivery, including scheduling and reporting.

Job Purpose

As a Skills & Development Coach in the field of Science at Dynamic Training, your primary responsibility is to deliver comprehensive training, assess candidates' progress, and verify their achievements in employer-responsive programmes across diverse healthcare science settings. Your role is instrumental in enabling candidates to successfully attain their qualifications and Apprenticeship programme.

Through collaboration with curriculum staff and employers, you will work together to create and maintain Individual Learning Plans, ensuring learners make effective progress. Your role involves delivering top-notch training to ensure qualifications are completed on time, facilitating portfolio development, and integrating Functional Skills into the curriculum. You will act as an advocate for learners and employers resolving any issues and keeping stakeholders informed of learner progress.

Key Responsibilities

Training Delivery and Quality Assurance:

• Oversee and manage the effective delivery of training programmes, ensuring they meet client requirements and industry standards.
• Work in partnership with the Lead Trainers to assess and improve the quality of training content and delivery methods.
• Monitor feedback from trainers/customers and clients to identify areas for improvement, feeding insights into the Lead Trainer to help refine training approaches.
• Ensure the timely delivery of training courses and manage any issues or challenges that may arise.
• Monitor trainer performance, report any concerns to line managers/lead trainers and provide ongoing support and feedback.

Client Account Management:

• Build and maintain strong relationships with key clients, ensuring that their training needs are met and exceeded.
• Take ownership of client accounts, ensuring high levels of satisfaction and managing any queries or concerns promptly.
• Conduct regular reviews and follow-up with clients to ensure their ongoing satisfaction and repeat business.
• Develop and implement strategies to retain existing clients while identifying opportunities to expand business within current accounts.
• Lead and mentor the Training Coordinator, ensuring they are well-equipped to support day-to-day training operations.
• Provide guidance on scheduling, resource management, and logistics for all training sessions.
• Collaborate with the Training Coordinator to ensure effective accessible communication and coordination with trainers and clients.

Securing New Accounts and Business Development:

• Lead efforts to secure new clients and accounts by ensuring sales leads are engaged in a timely manner and working with the Business Development department to identify potential business opportunities.
• Build a strong network of contacts, actively engaging, through the marketing department in outreach to attract new business and expand Dynamic Training’s footprint.
• Collaborate with the sales and marketing teams to develop strategies for business growth, including, responding to requests for proposals (RFPs).
• Work with the Head of Apprenticeships and Commercial to review the viability of large contractual tender opportunities.
• Ensure the smooth transition from tender to implementation, including planning, scheduling, and booking of delivery venues and dates.

Support Delivery Resources Against Need

• Work closely with the HR Director to safely recruit qualified trainers, ensuring all recruitment follows Dynamic Training’s established processes and complies with legal and organisational standards.
• Participate in interviews, onboarding, and induction processes for new trainers, ensuring they are well-prepared to deliver high-quality training.

Performance and Reporting:

• Track and report on training metrics, client satisfaction levels, and business growth objectives.
• Regularly report on the success of training programmes, account management, and business development efforts to senior leadership.
• Use data and feedback to drive improvements in training processes and service delivery.
• Stay up to date with industry trends, training methodologies, and emerging technologies.
• Suggest and implement innovations to enhance the training experience, client satisfaction, and business operations.
• Contribute to a culture of continuous learning and development within the team.

Compliance

• Ensure compliance with all organisational policies, including those related to safeguarding, equality, diversity, and health and safety.

Safeguarding

• Act on safeguarding concerns in line with organisational policies and procedures.

General Duties:

• Actively promote and market Dynamic Training UK Ltd and present a positive image of the company.
• Undergo any self-development and training as necessary for success in the role, including maintenance of professional registration (where appropriate)
• Always carry out any duties in accordance with Dynamic Training policies including Equality and Diversity and Health and Safety Policies.
• Incorporate into the role the philosophy, values and behaviour stated in Dynamic Training UK Ltd Mission, Values and Strategic Plans.

Effective Teamwork

• Work collaboratively with the Oliver McGowan Training team and the wider Commercial Training department to achieve key performance indicators.
• Support the development and maintenance of strong working relationships with employers, learners, and staff.

Person Specification

Experience, Qualifications and Education

Essential/ Desirable

How Assessed

A

I

T

Specialist knowledge/experience in Learning and Development (L&D) including Oliver McGowan Training

D

Appropriate qualification in Management at level 5 or above.

E

Evidence of continuing professional development.

E

Experience

A good understanding of learning disabilities and autism.

E

Experience in business development or sales closing of leads generated.

E

Relevant professional qualifications or equivalent experience in programme coordination, project management, or a related field.

E

Strong account management and client relationship-building skills.

E

Experience in leading and managing teams, particularly in a training or learning environment.

D

Familiarity with training management systems and learning technologies

D

Experience in leading and developing quality / compliance practice in others.

E

A background in managing multiple stakeholders and projects simultaneously.

E

Skills and Abilities

Exceptional verbal and written communication skills, with the ability to influence and engage diverse audiences.

E

E

Strong organisational skills

E

Proficient in using IT tools.

E

Personal Qualities

Ability to communicate effectively and respectfully with all staff levels and external stakeholders.

E

A commitment to supporting others and contributing to team goals.

E

Strong financial acumen, with experience in reporting and managing budgets.

D

Exceptional communication and interpersonal skills.

E

Ability to work collaboratively across teams and lead cross-functional initiatives.

E

If you are interested in this vacancy, please send your CV and covering letter to the email address below.

Dynamic Training is a specialist provider of apprenticeships, accredited qualifications, and bespoke training solutions in the health and social care sector. Established in 2007, we have grown organically through our commitment to excellence and our reputation for delivering impactful and empowering learning programmes.

With a presence across the UK, we deliver healthcare education that combines practical skills with academic knowledge to address the workforce needs of tomorrow. Our passionate team strives to nurture talent, broaden horizons, and create lasting change through innovative training.

Our Values

At Dynamic Training, our work is guided by our core values:

Inclusion: Ensuring accessibility and celebrating diversity in all we do.

Transparency: Promoting open and honest communication with all stakeholders.

Accountability: Taking responsibility for our actions and delivering on our commitments.

Teamwork: Collaborating effectively to achieve shared goals.

Integrity: Acting with honesty and strong moral principles in every endeavour.

Why Join Us?

Dynamic Training prioritises staff well-being and professional growth, offering:

Health and Well-Being: Access to Simply Health, stress management workshops, and paid special leave for significant life events.

Work-Life Balance: Flexible working hours and an August teaching break for rejuvenation.

Career Development: Opportunities for training, departmental shadowing, and accredited qualifications like assessor training.

Recognition and Belonging: Quarterly care packages, inclusive events, and an employee bonus scheme.

Supportive Culture: Join a team committed to collaboration, open communication, and celebrating achievements.

Safeguarding And Inclusion

We are a Disability Confident Committed employer and welcome applications from individuals of all backgrounds. Safeguarding is a top priority, and all hires undergo a thorough safer recruitment process, including vetting and background checks.

Apply Now

Be part of our mission to transform lives through education. Apply today and join a team dedicated to shaping the future of health and social care.

If you are interested in this vacancy, please send your CV and covering letter to the email address below.